Brisbane Airport Cargo Freight Coordinator (Casual)

Airway GSA; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Job summary

Fieldpiece is hiring a Customer Service & Warehouse Associate for a new Brendale warehouse. You will be onsite daily from 8:00am to 4:00pm, handling customer inquiries and warehouse duties.

Responsibilities include stock handling, order packing/shipping, inventory audits, and using company software to track orders and inventory. Strong communication and organizational skills are essential.

Qualifications

• Requires high school diploma or equivalent; associate degree preferred.
• 1 year of customer service experience, ideally in warehouse/distribution.
• Experience with inventory management and warehouse operations (picking/packing/shipping).
• Strong written and verbal communication; ability to interact with customers and team members.

Responsibilities

• Respond to customer inquiries via phone, email, or in-person to ensure satisfaction.
• Receive, stock, and organize products in the warehouse.
• Pack, label, and ship orders.
• Conduct regular inventory audits and report discrepancies.

Skills

Customer service

Communication

Organizational skills

Problem solving

Teamwork

Data entry

Proactive

Education

High school diploma

Associate degree in business/logistics

Tools

Inventory management software

Job description

Customer Service & Warehouse Associate

Fieldpiece is hiring a Customer Service & Warehouse Associate for a new warehouse in Brendale.

This position requires being onsite every day from 8:00am-4:00pm in our Brendale location.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or in-person, ensuring a high level of customer satisfaction.
• Receive, stock, and organize products within the warehouse.
• Pack, label, and ship orders.
• Conduct regular inventory audits to maintain accuracy and report discrepancies to management.
• Maintain a clean and organized warehouse environment, adhering to safety standards and protocols.
• Utilize company software and systems to track orders, inventory levels, and customer interactions.
• Contribute to continuous improvement initiatives to enhance customer service and warehouse operations.

Qualifications

• High school diploma or equivalent required; an associate degree in business, logistics, or a related field is preferred.
• One year of customer service experience preferably within a warehouse or distribution environment.
• Experience with inventory management and warehouse operations as well as picking, packing and shipping products.
• Excellent communication skills, both verbal and written, with a strong ability to interact effectively with customers and team members.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Comfortable using technology to enhance job performance.
• Ability to lift and move heavy items, up to 50 lbs, as part of regular warehouse duties.
• Demonstrated problem-solving skills and the ability to handle customer inquiries and complaints with professionalism and efficiency.
• Attention to detail and accuracy in data entry and inventory management.
• Ability to work independently and as part of a team, with a proactive approach to tasks and a commitment to continuous improvement.