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NorthStone Talent Partners is seeking a Warehouse Logistics Coordinator for a global logistics company active across Australia, including Brisbane. The role requires Mandarin language skills and a strong background in last-mile operations and warehousing.
You will monitor KPIs, manage daily transport and parcel handling, implement process improvements, and collaborate across teams to scale a multi-region network while maintaining high service standards.
Our client is a global logistics company with a rapidly growing presence in Australia, operating across Sydney, Melbourne, Adelaide, Brisbane and Perth. Backed by an established international network and strong global capabilities, the business is continuing to expand its Australian operations.
As the team grows, they are investing in local talent and creating a collaborative, fast-paced and entrepreneurial environment. The business is focused on delivering reliable, efficient and customer-focused logistics solutions, underpinned by technology and strong operational capability.
About the Role
You’ll set the network standards and SOPs, keep operational quality on track across the region, lift partner capacity and service levels, and manage risk as the network scales. It's a role for someone who thrives on turning a fast-growing, multi-region network into a well-governed, scalable operation.
Key Responsibilities
Monitor network KPIs, including on-time delivery, exceptions, complaints and operational efficiency.
Oversee daily outlet and last-mile operations, ensuring service quality and minimising parcel damage, loss and misdelivery.
Identify operational issues, conduct root cause analysis and drive corrective actions.
Conduct regular network audits to ensure compliance with company policies and regulations.
Prepare performance reports and work cross-functionally to support network improvements and expansion.
About You
Experience in logistics, transport, warehousing or parcel delivery, ideally in last-mile is ideal.
We welcome applications from everyone, whatever your background
Experience managing delivery partners or contractors, including onboarding and performance
Comfortable using data to track KPIs, spot issues and drive improvements
Strong communicator who works well across teams and partners
Fluent business English required. Mandarin is highly regarded