Warehouse Administration Supervisor

BENSONS TRADING CO PTY LTD; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Bensons Trading Company Pty Ltd in Melbourne is seeking a Warehouse Administration Supervisor to lead daily warehouse admin operations, ensure accurate documentation, and maintain smooth information flow between teams, inventory, and suppliers.

You will oversee the administration team, manage ERP (Microsoft Dynamics Business Central) processes, and drive continuous improvement through SOPs and data reporting to support reliable customer service.

Qualifications

• Previous experience in warehouse administration or logistics administration.
• Experience leading or supervising an administration team.
• Strong inventory management experience.
• Purchase order and invoice processing experience.
• Experience using ERP systems, Microsoft Dynamics Business Central.
• Intermediate to Advanced Microsoft Excel skills.
• Strong analytical and reporting skills.

Responsibilities

• Supervise the daily operations of the warehouse administration function.
• Manage and prioritise the workload of the warehouse administration team.
• Ensure all warehouse documentation is completed accurately and within required timeframes.
• Process inbound and outbound warehouse documentation.
• Maintain accurate warehouse records and filing systems.
• Ensure customer orders are processed accurately and efficiently.
• Monitor daily operational workflows and administration processes.
• Ensure all warehouse transactions are accurately processed within the ERP system, Microsoft Dynamics Business Central.
• Develop and maintain Standard Operating Procedures (SOPs).
• Identify opportunities to improve administrative efficiencies through automation and process improvement.

Skills

Warehouse administration leadership

Inventory management

ERP systems

Microsoft Excel

Analytical reporting

Purchase order processing

Tools

Microsoft Dynamics 365 Business Central

Job description

The Warehouse Administration Supervisor is responsible for leading the day-to-day administrative operations of the warehouse while ensuring the efficient flow of information between warehouse operations, inventory, transport providers, customers, suppliers and internal departments. This role combines strong administration, inventory control, freight coordination, financial administration, reporting and leadership skills to ensure operational accuracy, exceptional customer service and continuous improvement across the warehouse. The Warehouse Administration Supervisor plays a key role in supporting warehouse operations through accurate documentation, inventory integrity, effective communication, process improvement and the supervision of the warehouse administration team.

Key responsibilities

• Supervise the daily operations of the warehouse administration function
• Manage and prioritise the workload of the warehouse administration team
• Ensure all warehouse documentation is completed accurately and within required timeframes
• Process inbound and outbound warehouse documentation
• Maintain accurate warehouse records and filing systems
• Ensure customer orders are processed accurately and efficiently
• Monitor daily operational workflows and administration processes
• Ensure all warehouse transactions are accurately processed within the ERP system, Microsoft Dynamics Business Central
• Develop and maintain Standard Operating Procedures (SOPs)
• Identify opportunities to improve administrative efficiencies through automation and process improvement

About you

• Previous experience in warehouse administration or logistics administration
• Previous experience leading or supervising an administration team
• Strong inventory management experience
• Purchase order and invoice processing experience
• Experience using ERP systems, Microsoft Dynamics Business Central
• Intermediate to Advanced Microsoft Excel skills
• Strong analytical and reporting skills

About us

Bensons Trading Company Pty Ltd is one of Australia's leading distributors of impulse, novelty, plush and toy products, supplying customers across the toy, amusement, retail and entertainment industries throughout Australia and New Zealand. With over 75 years of industry experience, we have built a strong reputation for reliability, customer service and operational excellence. As our business continues to grow, we remain committed to investing in our people, systems and facilities to ensure we continue delivering exceptional service to our customers.