Ward Clerk

Nepean Blue Mountains Local Health District; Kingswood; On-site; AUD 48,000 - 50,000; Part time

Benefits offered by this job

Salary Packaging

Novated Leasing

Education & Training

Employee Assistance Program

Fitness Passport

Job summary

Nepean Blue Mountains Local Health District is seeking a part-time Ward Clerk at Nepean Hospital to support patient administration and frontline operations. The role involves reception duties, medical record management, and precise data entry within the Hospital's Patient Administration System.

You will be a primary contact, delivering courteous service by phone, email and in person. Applicants should have clerical experience, strong communication and attention to detail.

Qualifications

• Demonstrated clerical experience and knowledge, including reception experience, written and verbal communication skills and strong interpersonal skills.
• Demonstrated effective customer service skills.
• Demonstrated excellent organisational and time management skills.
• Demonstrated experience using Windows based software including databases and experience in using MS Word and Excel.
• Demonstrated ability to work independently and in a multi-disciplinary team environment and be flexible and adaptable.
• Demonstrated knowledge and understanding of confidentiality and privacy including ability to maintain confidentiality at all times.

Responsibilities

• General reception duties, medical record management and accurate data entry for patient ward transactions using the Hospital's Patient Administration System.
• Provide consistent, high-quality customer service through telephone, email and face-to-face enquiries as a key first point of contact.

Skills

Reception experience

Customer service

Organisational skills

Time management

MS Word & Excel

Windows databases

Teamwork

Confidentiality

Tools

MS Word

Excel

Job description

Employment Type: Permanent Part Time Position Classification: Administration Officer Level 2 Location: Nepean Hospital Remuneration: $34.93 - $36.09 per hour Hours Per Week: 16 Requisition ID: REQ702833 Applications Close: 09/11/2026 With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions. Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

Looking for a rewarding administrative role where you can make a real difference to the patient experience? Join the Transit Lounge team at Nepean Hospital as a part-time Ward Clerk and play a vital role in supporting patients and frontline healthcare professionals. This role works on weekends, Saturday and Sunday from 8:00am - 4:30pm. In this customer service-focused position, you will be responsible for efficiently and effectively carrying out administrative duties associated with ward activity and patient management. Your role will include general reception duties, medical record management, and accurate data entry for all patient ward transactions using the Hospital's Patient Administration System. As a key first point of contact, you will provide consistent, high-quality customer service through telephone, email and face-to-face enquiries. Success in this role requires excellent communication skills, a high degree of accuracy, and a passion for enhancing the patient journey.

Benefits

• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport

What you will bring to the role

• Demonstrated clerical experience and knowledge, including reception experience, written and verbal communication skills and strong interpersonal skills
• Demonstrated effective customer service skills
• Demonstrated excellent organisational and time management skills
• Demonstrated experience using Windows based software including databases and experience in using MS Word and Excel
• Demonstrated ability to work independently and in a multi-disciplinary team environment and be flexible and adaptable
• Demonstrated knowledge and understanding of confidentiality and privacy including ability to maintain confidentiality at all times

Additional information: For role related queries or questions contact Lana Hul on [e-mail]

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply. NBMLHD is committed to implementing the child safe standards.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.