Vulnerability & Social Impact Lead (Utilities & Equity)

Melbourne Water; Melbourne; On-site; AUD 150,000 - 190,000; Full time

Job summary

Melbourne Water is seeking a strategic leader to drive vulnerability, equity and social impact initiatives across the organisation and with government, regulators and community partners. The role focuses on delivering customer outcomes, program governance and cross-sector collaboration to embed social impact in service delivery.

The role combines strategy, policy, stakeholder engagement and program delivery, with responsibilities spanning funding, governance, and contract management to drive

Qualifications

• Experience delivering vulnerability, social impact or community programs within utilities, government or community sectors.
• Ability to develop and implement vulnerability and equity strategies and programs.
• Strong stakeholder engagement, partnership and communication skills to influence outcomes.
• Proven governance, performance monitoring, evaluation and reporting capabilities.
• Ability to operate in complex, evolving environments balancing strategy and operations.

Responsibilities

• Lead development and delivery of Melbourne Water's vulnerability and social impact program aligned to commitments.
• Manage program funding, governance, performance and reporting for measurable outcomes.
• Embed vulnerability, equity and social impact considerations into customer programs and policies.
• Establish strategic partnerships, contracts and stakeholder relationships for delivery.
• Develop engagement strategies with regulators, government, community organisations and industry partners.
• Provide strategic advice to senior management and the Board on related risks and opportunities.

Skills

Vulnerability program management

Stakeholder engagement

Governance & reporting

Policy development

Strategic partnerships

Contract management

Analytical problem solving

Advocacy & influencing

Education

Tertiary qualification in Social Policy / Social Science / Public Policy

Job description

Melbourne Water is seeking a strategic leader to drive vulnerability, equity and social impact initiatives across the organisation and with government, regulators and community partners. The role focuses on delivering customer outcomes, program governance and cross-sector collaboration to embed social impact in service delivery.

The role combines strategy, policy, stakeholder engagement and program delivery, with responsibilities spanning funding, governance, and contract management to drive