Strategic Resilience & Emergency Leader (Critical Infra)

South East Water; Frankston; On-site; AUD 150,000 - 230,000; Full time

Benefits offered by this job

My Fitness Passport

Employee Assistance Program (EAP)

Annual flu shots and health checks

Flexible working arrangements

Job summary

South East Water is seeking an experienced Emergency & Operational Resilience Manager to lead emergency management, resilience, business continuity, risk and security across Service Delivery. You will drive preparedness, scenario planning and incident response for critical infrastructure in Victoria.

The role reports to the Group Manager Operational Planning & Performance and focuses on preventing, responding to and recovering from major disruptions while building strong partnerships with

Qualifications

• AIIMS, ICEDA or equivalent incident management accreditation.
• Proven experience in emergency management within critical infrastructure, essential services or public sector environments.
• Qualifications and experience in emergency management, resilience, security, risk management or public safety.
• Experience within the Victorian water sector or other essential service industries.
• Familiarity with ISO 22301, ISO 31000 and critical infrastructure security requirements.
• Strong understanding of Victoria's emergency management arrangements and emergency response frameworks.
• Knowledge of security, critical infrastructure protection and incident management practices.
• Exceptional stakeholder engagement skills with experience working alongside emergency services, government agencies and industry partners.
• Strong leadership, communication and decision-making capabilities.
• The ability to remain calm, pragmatic and solution-focused during emergency situations.
• Experience developing and implementing resilience and preparedness programs.

Responsibilities

• Leading emergency management planning, preparedness and response.
• Coordinating emergency training, exercises and incident management capability development.
• Supporting incident response activities and expert advice during emergencies.
• Managing Service Delivery continuity and operational risk frameworks.
• Overseeing resilience planning, threat assessments and scenario-based exercises.
• Leading reporting and continuous improvement activities.
• Managing physical security strategy and governance for critical infrastructure assets.
• Building partnerships with government agencies, emergency services and regulators.
• Driving a culture of preparedness, resilience and continuous improvement.

Skills

Emergency management

Leadership

Stakeholder engagement

Risk management

Public safety

ISO 22301

ISO 31000

Security practices

Resilience programs

Critical infrastructure

Education

AIIMS/ICEDA accreditation

Emergency management qualification

Public safety qualification

Job description

South East Water is seeking an experienced Emergency & Operational Resilience Manager to lead emergency management, resilience, business continuity, risk and security across Service Delivery. You will drive preparedness, scenario planning and incident response for critical infrastructure in Victoria.

The role reports to the Group Manager Operational Planning & Performance and focuses on preventing, responding to and recovering from major disruptions while building strong partnerships with