Volunteer Support / Administrator

St Vincent's Health Australia; City of Melbourne; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Salary packaging up to $15,990

Novated leasing

Meals and Entertainment card up to $2,

Employee benefits

Job summary

St Vincent’s Health Australia is seeking a motivated Volunteer Support Administrator to join their national volunteer team. The role supports recruitment, onboarding, training and ongoing engagement for volunteers across aged care, hospitals and community programs, with flexibility to work from home part of the week.

You’ll coordinate records, prepare reports, and liaise with internal stakeholders to ensure smooth volunteer lifecycle management.

Qualifications

• Highly organised and detail oriented with strong administrative capabilities.
• Proven experience in an administrative or coordination support role in recruitment, HR, volunteer or community sector.
• Genuine and kind communication skills with confidence engaging volunteers and internal/external stakeholders.
• Comfortable working with systems and databases with high accuracy.
• Able to manage competing priorities and meet deadlines in a structured environment.
• Proactive and reliable with a mission-driven mindset.

Responsibilities

• Provide administrative support across the volunteer lifecycle, including high-volume recruitment, onboarding and retention check-ins.
• Coordinate volunteer recruitment administration, including application processing, screening documentation and compliance checks.
• Support the delivery of volunteer onboarding and training by preparing materials, scheduling sessions and maintaining attendance records.
• Maintain accurate and up-to-date volunteer records in internal systems, ensuring data integrity and compliance.
• Assist with volunteer communications, including check-ins, updates and general enquiries.
• Support the coordination of volunteer programs, events and recognition initiatives.
• Assist with volunteer-to-resident matching administration, ensuring records are accurate and up to date.
• Prepare reports and track volunteer data / KPIs to support coordinators and program decision-making

Skills

Recruitment admin

Data entry

Communication skills

Stakeholder engagement

Office software

Tools

CRM systems

Job description

## Volunteer Support / AdministratorApply: VIC - Melbourne, CBD & Inner Suburbs: Full time: Posted Today: End Date: October 20, 2026 (14 days left to apply): JR151925## Job Description:**Better and fairer care. Always.** There’s never been a more exciting time to join St Vincent’s. Recently, we unified all volunteer programs into one national team, strengthening our impact across hospitals, aged care, community programs and support at home. Guided by the values of the Sisters of Charity, our volunteers bring kindness, dignity and human connection to those who need it most. In this role, you’ll play a key part in shaping and delivering that impact every day. You’ll also contribute to our vision Bringing Care Home, extending the best of St Vincent’s care beyond traditional settings into the community. The Volunteer Support role is a permanent position within a newly established team that will require you to work across our aged care homes, our corporate office in East Melbourne and has the flexibility to also work from home. **Key Responsibilities*** Provide administrative support across the volunteer lifecycle, including high-volume recruitment, onboarding and retention check-ins* Coordinate volunteer recruitment administration, including application processing, screening documentation and compliance checks* Support the delivery of volunteer onboarding and training by preparing materials, scheduling sessions and maintaining attendance records* Maintain accurate and up-to-date volunteer records in internal systems, ensuring data integrity and compliance* Assist with volunteer communications, including check-ins, updates and general enquiries* Support the coordination of volunteer programs, events and recognition initiatives* Assist with volunteer-to-resident matching administration, ensuring records are accurate and up to date* Prepare reports and track volunteer data / KPIs to support coordinators and program decision-making **About You*** Highly organised, detail-oriented, with strong administrative capabilities* Proven experience in an administrative or coordination support role in recruitment, HR, volunteer or community sector* Genuine and kind communication skills, with confidence engaging with volunteers and internal / external stakeholders* Comfortable working with systems and databases, with a high level of accuracy and attention to detail* Able to manage competing priorities and meet deadlines in a structured environment* Proactive and reliable, with a willingness to support a busy, purpose-driven team* Motivated by making a positive difference, with values aligned to St Vincent’s mission of care and compassion **Things that work for you*** Be part of a supportive team with a great mission focused, community spirit, where you can grow professionally and make a sincere impact* Contribute to a role that makes a meaningful difference in people’s lives* Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision* More take-home pay with competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum* Employee benefits galore! At St Vincent’s we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invites people from all backgrounds to join us. **Pre-Employment Checks** Employment is subject to required checks, including relevant immunisations. **Equal Opportunity** We celebrate diversity and are committed to creating an inclusive workplace for all. **How to Apply**Please apply via the Apply button with your resume and a brief cover letter outlining your experience and suitability. Respectfully, no recruitment agencies.