Virtual Assistant - Immediate Start Available

Get Synergy; Mooloolah; Hybrid; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Work-life balance

Structured training and support

Work phone supplied

STI and bonus opportunities

Career growth within a rapidly growing

Job summary

Get Synergy is seeking an organised, proactive virtual assistant on the Sunshine Coast to support its tradie clients. The role is hybrid, combining remote work with initial in-office training, and requires strong computer skills and the ability to learn new systems such as ServiceM8, Tradify, Simpro, Buildxact, Fergus and Xero.

You will answer live calls, support clients, and help schedule jobs while maintaining excellent customer service.

Qualifications

• Minimum 1–2 years in trades industry experience is ideal.
• Australian citizens or permanent residents preferred.
• Proactive and able to support multiple tradie clients.

Responsibilities

• Answer live calls and support clients during business hours.
• Maintain operations and help clients stay organised.
• Build strong relationships with business owners and their clients.

Skills

Organised

Proactive

Customer service

Tools

ServiceM8

Tradify

Simpro

Buildxact

Fergus

Xero

Job description

Candidates must be Australian citizens or permanent residents.

Work From Home | Sunshine Coast

Monday to Friday | 8:00am – 4:00pm

$65,000 - $75,000 + Super + STI + Bonuses

Work Phone Supplied

Get Synergy is growing, and we're looking for an organised, proactive and professional VA to

join our team and help support our Tradie clients!

This role is ideal for someone who thrives in a fast-paced environment, enjoys helping trades

businesses stay organised, and takes pride in delivering exceptional customer service.

You will be using programs like ServiceM8, Tradify, Simpro, Buildxact, Fergus and of course

Xero.. so having experience in some of these (and the ability and drive to learn others) is a big

Computer literacy is a must!

Following SOP’s while continually developing them, as new systems are implemented. Being

proactive to support each business owner while building strong relationships with the owners as

well as being the frontline for their own clients.

What You Will Get

• Work-life balance
• Structured training and support
• Work phone supplied
• STI and bonus opportunities
• Career growth within a rapidly growing business

Experience in the Trades or Property Industry Highly Regarded

Previous experience working within a trades, real estate, construction, maintenance, civil,

plumbing, electrical, landscaping or similar business will be highly regarded.

Understanding how trade businesses operate, manage jobs, schedule crews and communicate

with customers is a huge advantage.

A minimum of 1-2 years trades industry experience is ideal.

Sunshine Coast Applicants Only

As this is initially a hybrid role, applicants must be based on the Sunshine Coast and able to attend our

office for initial training and occasional in-office days as required. The majority of work will be

from home though so strong internet reception is a must.

This is NOT a flexible-hours role.

You must be available and actively working at your computer from 8:00am – 4:00pm, Monday to

Friday. A key part of this role is answering live calls, supporting clients and keeping operations

running smoothly throughout the day. Our clients expect responsiveness between your working

hours.

Training will initially be completed from our office. Once fully trained, the role will primarily be

work-from-home, however occasional office attendance may still be required for team meetings.

For the right candidate, this role can transition into a Team Leader, role responsible for personal

and professional coaching of our VA’s.

At Get Synergy, we value accountability, responsiveness, professionalism and genuine care for

our clients. If that sounds like you, we would love to hear from you.