Customer Service Super Star

Bluesky Network Pty Ltd; Sydney; On-site; AUD 52,000 - 72,000; Full time

Job summary

Bluesky Network Pty Ltd in Terrey Hills is seeking a friendly, energetic office-based Customer Service professional to join our team. You will answer inbound calls, chat with clients, make outbound calls, and help keep customer records up to date.

We provide full training and a great package as the company grows. This role values a positive attitude, clear communication, and a willingness to learn new systems, with a Monday–Friday office schedule in Terrey Hills.

Qualifications

• Experience in a customer service role is essential.
• Comfortable speaking with clients and tradies over the phone.
• Organised with good attention to detail.
• Positive attitude and friendly personality.
• Willing to learn and adapt to new systems.

Responsibilities

• Answering inbound calls and chatting with clients.
• Making outbound customer calls.
• Data entry and keeping customer information up to date.
• Updating agreements and records.
• Supporting customers and trades professionally and empathetically.
• Assisting collecting data and making assessments.
• Generally helping to keep everything running smoothly.

Skills

Enthusiastic on the phone

Organised

Great attitude

Clear communication

Customer service experience

Tools

Microsoft Office

Job description

We're a growing company based in Terrey Hills looking for a new team member to join our friendly office.

We work hard, we move fast, we help each other out — but we also believe work should be fun.

We're looking for someone with plenty of personality who loves talking to people and brings great energy to the office.

We are a little bit different offering Consumer Finance to the trades industry and their clients.

Its a role with lots of variety so if you are up for the challenge, you will be chatting with tradie partners and their clients through out the day.

We offer full training - making this an exciting opportunity to learn valuable new skills and step into an innovative area of the industry that simply hasn’t existed before.

Key responsibilities

• Answering inbound calls and chatting with our clients
• Making outbound customer calls
• Data entry and keeping customer information up to date
• Updating agreements and records
• Supporting and working with our customers and trades professionally and empathetically
• Assisting collecting data and making assessments
• Generally helping to keep everything running smoothly

About you

• Enthusiastic and confident on the phone
• Organised
• Great attitude and personality
• Can Communicate clearly
• Comfortable using Microsoft Office
• Experience in a Customer Service Role
• And don't worry if you haven't used our systems before — we'll train you!

What we can't train is a great attitude, personality and a genuine desire to help people.

You’ll receive a great package, full training and plenty of opportunity to grow as the company grows.

This is a Monday to Friday, office-based position in Terrey Hills.

We'd love someone local, and we're particularly looking for someone who wants to settle in, become part of the team and stay with us for the long haul.

If you want a workplace where you can work hard, have a laugh and actually enjoy coming to work each day, we'd love to hear from you.

Local Candidate Preferred.