Sales Administrator

Colonial Group; Adelaide; Hybrid; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary + bonus

Wellbeing Days

Career development opportunities

Fitness Passport

Discounted health insurance

Recognition services

Job summary

Keyton is seeking a Sales Administrator to support our sales team in South Australia. Based at Townsend Park in Hove, this role involves administrative duties, community engagement, and collaboration with various stakeholders.

The ideal candidate will possess strong customer service skills, a keen attention to detail, and experience in sales or event coordination. You'll enjoy an array of benefits while making a significant impact in our retirement living communities.

Qualifications

• Strong administrative background with attention to detail.
• Proven customer-facing experience in sales or event coordination.
• Current valid driver's licence and own transport.

Responsibilities

• Manage database and communications including mailouts.
• Liaise with incoming and outgoing residents.
• Support sales displays and present properties to a high standard.
• Respond promptly to customer sales inquiries.
• Assist with contract management and administration.
• Prepare marketing collateral and brochures.
• Coordinate Community Connect events.
• Network with local community contacts.
• Represent Keyton at expos and community functions.

Skills

Customer service

Sales administration

Event coordination

Microsoft Office Suite

Verbal communication

Written communication

Education

SA Sales Representative Licence

Job description

Provide expert administrative support to our dynamic sales team across our lovely villages in South Australia, as our Sales Administrator at Keyton.

Your Day on a Page

We are seeking a Sales Administrator to partner with our sales team across our Retirement Living villages in South Australia. Based at Townsend Park in Hove, you'll work in a welcoming retirement living community just moments from the coast. Surrounded by beautiful gardens and community spaces, it's a place where meaningful relationships and exceptional customer experiences thrive.

While your home base will be Townsend Park, the role also offers variety, with regular travel to various villages within Adelaide and the Fleurieu Peninsula.

You'll be joining a friendly, energetic and supportive team who are passionate about delivering exceptional customer experiences and helping people find the right retirement living solution. Whether you're collaborating on sales initiatives, coordinating community events or welcoming prospective residents, you'll be part of a positive environment where no two days are the same and your contribution truly makes a difference.

Working closely with the Senior Sales Manager, your duties will include:

• Managing our dedicated database and communications including mailouts
• Liaising with incoming and outgoing residents
• Supporting sales displays and ensuring properties for sale are presented to a high standard
• Responding in a professional and prompt manner to customer sales enquiries. No cold calling. Leads are all generated for you
• Working with our specialised marketing and property teams
• Assisting with contract management and administration
• Preparing of marketing collateral, brochures and sales kits
• Planning, coordinating and supporting Community Connect events and other resident engagement activities
• Networking and proactively connecting with local community contacts to increase awareness of our villages and events
• Supporting and representing Keyton at expos, events and community functions
• Additional ad hoc administrative tasks

The successful candidate will be required to travel regularly to various sites within Adelaide and the Fleurieu Peninsula.

Who You Are

The successful candidate will have a background in customer service, sales, administration or event coordination, working in a customer-facing environment. You will have a passion for delivering exceptional customer experiences, building relationships and staying organised in a fast-paced environment. The ideal candidate will also bring:

• A strong administrative background
• Demonstrated competency using Microsoft Office Suite, strong computer skills and the ability to quickly learn and adapt to new systems and technology
• A current SA Sales Representative Licence (preferred but not essential as training can be provided)
• High attention to detail
• A current valid driver's licence and own transport
• Excellent verbal and written communication skills
• Professional and approachable presentation, with the ability to build confidence and trust with residents, customers and stakeholders.
• Strong work ethic and drive
• A caring nature and helpful attitude
• A proactive and approachable style, with a genuine interest in connecting people and communities

Keyton Perks & Benefits

• Competitive salary + Quarterly sales incentive bonus
• 4x Wellbeing Days (one per quarter). That's almost an additional week off in addition to your annual leave!
• Thrive as part of a strong team in an exceptional work environment
• Career development and growth opportunities
• Fitness Passport for you and your family
• Reward & recognition services
• Employer referral program
• Exclusive access to Sonder wellbeing app
• Discounted health insurance, annual vaccinations and skin checks
• The chance to make a real difference in the lives of our residents

About Keyton

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we're leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.

Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive - not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Ready to Unlock your Future with Keyton?

Please note: The successful applicant must complete a Police & Bankruptcy Check. You will also be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.