Village Administrator

Keyton; Gosford; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Career development

Wellbeing days

Training and supportive team

Staff events and activities

Health & wellbeing programs

Annual flu vaccinations

Discounted health insurance

Job summary

Keyton is seeking a Village Administrator for Brentwood Village on the Central Coast. This fixed-term, part-time role (2 days per week: Thursday and Friday) supports residents, visitors and contractors with first-rate service and administrative tasks.

Qualifications

• Administration and demonstrated customer service experience.
• Proficient in Microsoft Office and able to learn new systems.
• Excellent verbal and written communication with residents and staff.
• Highly organised and able to prioritise tasks.

Responsibilities

• Provide professional customer service to residents, visitors and contractors.
• Assist with reception duties and incoming enquiries.
• Support Village Manager with administrative tasks and day-to-day operations.
• Maintain data records and assist with invoicing.
• Coordinate contractor inductions and support EHS compliance.
• Prepare newsletters and community communications.
• Assist with planning and coordinating community events and activities.
• Assist with additional operational duties as directed.

Skills

Administration

Customer service

MS Office

Communication

Organised

Learning mindset

Can-do attitude

First Aid/CPR

Driver's Licence

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

About Keyton

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.

Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Keyton Perks & Benefits

• Career development and growth opportunities
• Generous leave entitlements, including 4x wellbeing days per year. That’s almost an additional week off in addition to your annual leave!
• Training and working with a supportive and fun team
• Thrive as part of a strong team in an exceptional work environment
• Employer referral program
• Reward & Recognition Services
• Health & Wellbeing and Reward Program
• Exclusive access to Sonder mental wellbeing app
• Discounted health insurance, annual vaccinations and skin checks
• The opportunity to make a meaningful impact in the lives of our residents

Your Day on A Page

Our lovely team at Brentwood are currently seeking an enthusiastic, committed, customer focused Village Administrator to join them on a Fixed-Term, part-time basis until March 19th 2027, working 2 days a week (Thursday and Friday).

Set on almost 60 acres of coastal hinterland, Brentwood Village on the Central Coast is a peaceful sanctuary with picturesque beachside towns just minutes away. Quality refurbished homes for sale are a standout feature, offering modern comfort and style in a serene setting.

As the Village Administrator, you will be the first point of contact for residents, visitors, and contractors, playing a pivotal role in delivering exceptional customer service and creating a positive village experience.

Supporting the Village Manager you will provide administrative and operational support while helping to maintain a safe, welcoming and well organised community environment for our residents.

Key responsibilities include:

• Providing professional, courteous customer service to residents, visitors, and contractors
• Assisting with reception duties and responding to incoming enquiries
• Supporting the Village Manager and the Assistant Village Manager with administrative tasks and day‑to‑day operations
• Maintaining accurate data records and assisting with invoicing
• Coordinating contractor inductions and supporting EHS compliance
• Preparing newsletters and community communications
• Assisting with the planning and coordination of community events and activities
• Assisting with additional ad‑hoc operational or resident‑support duties as directed by the Village Manager

About You

For this role, you will have excellent diligence and organisational skills, coupled with the ability to work autonomously to complete tasks. Your strong customer service skills will allow you to effectively consult with our residents and visitors.

To be successful in your application, you will have the following;

• Administrationand demonstratedcustomer service experience
• Demonstrated experience usingMicrosoft Office (Outlook, Word, Excel)andability to pick up new systems
• Excellent communication skills, both verbal and written, with the ability to engage effectively with a diverse community
• Exceptional interpersonal skillswith a friendly, approachable personality that helps build trust and rapport with residents, families, and team members
• Behighly organisedand able toprioritise competing tasks
• Willingness to learnand professionally develop
• Aprofessional,initiative-takingandcan-do attitude
• Current First Aid/CPR – Or willing to obtain
• Current Australian Drivers Licence

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October.