Relief Village Administrator

Keyton; Sunshine Coast Regional; On-site; AUD 48,000 - 60,000; Part time

Benefits offered by this job

Travel allowance for regional postings

Accommodation provided for Brisbane

Travel allowance for Noosa assignments

Discounted health insurance

Annual flu vaccinations

Skin checks

Job summary

Keyton seeks a Relief Village Administrator to support retirement villages from Noosa to Brisbane. Based at Buderim Regional Office, you’ll handle reception, administrative tasks, invoicing, and community communications across multiple villages with travel required.

You’ll join a friendly team that values warm customer service, organisation, and the ability to adapt to different village settings. A driver’s licence and First Aid/CPR are required or pursued on hire.

Qualifications

• Previous administration and customer service experience.
• Flexible to work across multiple village locations.
• Proficient with Microsoft Office (Outlook, Word, Excel) and able to learn new systems quickly.
• Excellent written and verbal communication skills.
• Warm, approachable style to build trust and relationships.
• Strong organisational skills and ability to manage competing priorities.
• Proactive attitude and willingness to take initiative.
• Current First Aid and CPR certification (or willingness to obtain).
• Australian Driver's Licence and access to your own vehicle.

Responsibilities

• Provide exceptional customer service to residents, visitors, families, and contractors.
• Manage reception and handle enquiries with professionalism and warmth.
• Support Village Managers with day-to-day administration and operations.
• Maintain accurate records and assist with invoicing and finance-related tasks.
• Coordinate contractor inductions and support safety and compliance requirements.
• Prepare newsletters and community communications.
• Assist with resident events, social activities, and community initiatives.
• Support residents and operational needs as they arise.

Skills

Administration

Customer service

Microsoft Office

Communications

Driving

Tools

Driver's licence

CRM/Booking systems

Job description

Be the Friendly Face That Makes Every Village Feel Like Home

We're looking for a Relief Village Administrator to join our team on a Casual basis, supporting our retirement villages across the Sunshine Coast region.

Based from our Buderim Regional Office, this unique and varied role will see you providing administrative and operational support across villages from Noosa to Brisbane. No two days are the same as you step into different communities, build relationships with residents, and help keep village operations running smoothly.

To support your travel, you'll receive:

• Travel allowance for all regional assignments
• Accommodation provided for Brisbane placements
• Travel allowance for Noosa assignments

As a Relief Village Administrator, you'll be the first point of contact for residents, visitors, contractors, and families. You'll play an important role in creating a welcoming experience while supporting Village Managers with a range of administrative, financial, and operational activities.

If you love helping people, enjoy variety in your work, and thrive in a community-focused environment, we'd love to hear from you.

How You'll Make an Impact

You’ll play a key role in keeping our villages running smoothly by:

• Providing exceptional customer service to residents, visitors, families, and contractors
• Managing reception and handling enquiries with professionalism and warmth
• Supporting Village Managers with day-to-day administration and operations
• Maintaining accurate records and assisting with invoicing and finance-related tasks
• Coordinating contractor inductions and supporting safety and compliance requirements
• Preparing newsletters and community communications
• Assisting with resident events, social activities, and community initiatives
• Supporting residents and operational needs as they arise

About You

You’re an organised and adaptable professional who enjoys working with people and making a genuine difference.

You’ll bring:

• Previous administration and customer service experience
• A flexible approach and availability to work across multiple village locations as required
• Confidence using Microsoft Office (Outlook, Word, and Excel) and the ability to learn new systems quickly
• Excellent communication skills, both written and verbal
• A warm, approachable style that helps build trust and positive relationships
• Strong organisational skills and the ability to manage competing priorities
• A proactive attitude and willingness to take initiative
• A commitment to continuous learning and professional growth
• Current First Aid and CPR certification (or willingness to obtain)
• A current Australian Driver's Licence and access to your own vehicle

About Keyton

At Keyton, we’re redefining retirement living for a new generation of independent seniors.

With more than 65 retirement villages, 15,000+ residents, and 800+ passionate team members across Australia, we’re creating communities where people feel connected, supported, and empowered to live life their way.

For over 30 years, we’ve been helping communities thrive through safe, welcoming environments and meaningful experiences. No matter where our people work across the business, we share one purpose and one guiding principle:

We Lead with Heart.

That means putting people first, creating genuine connections, and making a positive difference every day, for our residents and for each other.

Why You’ll Love Working at Keyton

At Keyton, you’ll be part of a team that genuinely cares about people and communities.

Some of the benefits include:

• Career development and progression opportunities
• A supportive and collaborative team culture
• Employee referral program
• Reward and recognition initiatives
• Health and wellbeing programs
• Access to the Sonder wellbeing platform
• Discounted health insurance
• Annual flu vaccinations and skin checks
• The opportunity to make a meaningful impact every single day

Most importantly, you’ll join an organisation where your work contributes to helping people feel connected, supported, and at home.

Ready to Lead with Heart?

This is more than an administration role. It’s an opportunity to build relationships, support thriving communities, and bring your skills to a role where every day has purpose.

If you’re looking for a rewarding position that combines customer service, administration, travel, and community engagement, we’d love to hear from you.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November.