Sales Associate

Keyton; City of Knox; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary with quarterly bonu

4x Wellbeing Days

Fitness Passport

Sonder wellbeing app access

Referral program

Health insurance discounts

Career development

Job summary

Keyton is seeking a Sales Associate to partner with and support the sales team across selected retirement living villages in the Rowville region. You will handle administration, marketing materials, client reinstatements, database management, and liaison with sales managers to ensure smooth onboarding and exits.

Occasional travel to villages is required; a VIC Agents Representative qualification and driving ability are preferred. You will join a caring team with a focus on wellbeing.

Qualifications

• Background in customer service or sales; administrative focus preferred.
• Strong Microsoft Office proficiency and computer literacy.

Responsibilities

• Provide administrative support to the sales team across designated villages.
• Manage databases and mailouts, assist with marketing collateral and sales kits.
• Respond to sales enquiries with timely, professional communication; no cold calling.

Skills

Administrative

Microsoft Office

Customer Service

Sales Support

Communication

Education

VIC Agents Representative qualification

Tools

CRM software

Job description

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.

Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

• Competitive salary + Quarterly sales incentive bonus
• 4x Wellbeing Days (one per quarter). That’s almost an additional week off in addition to your annual leave!
• Thrive as part of a strong team in an exceptional work environment
• Career development and growth opportunities
• Fitness Passport for you and your family
• Reward & recognition services
• Employer referral program
• Exclusive access to Sonder wellbeing app
• Discounted health insurance, annual vaccinations and skin checks
• The chance to make a real difference in the lives of our residents

Your Day on a Page

We are seeking a Sales Associate to partner with and provide administrative support to our sales team across selected retirement living villages. This role will support 4 designated villages within the Rowville region.

As the Sales Associate, you will be the backbone that keeps this top-performing sales team in order, responsible for the administration and marketing aspects of the sales and reinstatements of our retirement living units. You will work with the Sales Manager to ensure a seamless process for both entering and exiting clients. This role will see you:

• Managing our dedicated database and communications including mailouts
• Supporting with sales displays and ensuring our properties for sale have optimal presentation
• Responding in a professional and prompt manner to customer sales enquiries. No cold calling. Leads are all generated for you
• Working with our specialised marketing and property teams
• Assisting with contract management and administration
• Preparing of marketing collateral, brochures and sales kits
• Supporting at expos and events
• Liaising with incoming and outgoing residents
• Additional ad hoc administrative tasks

Occasional travel to support our various villages located throughout Rowville will be required.

Who You Are

The successful candidate will have a background in customer service or sales working in a customer facing or administrative capacity. You will have a high level of organisation as well as:

• A strong administrative background
• Demonstrated competency using Microsoft Office suite & solid computer skills
• A current VIC Agents Representative qualification or willingness to obtain
• High attention to detail
• A current driver’s licence and own transport
• Excellent verbal and written communication
• Immaculate personal presentation
• Strong work ethic and drive
• A caring nature and helpful attitude

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.