Sales Associate

Keyton; City of Melbourne; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Sales incentive bonus

Wellbeing Days

Career development

Fitness Passport

Referral program

Wellbeing app access

Health insurance

Vaccinations & skin checks

Meaningful impact

Job summary

Keyton in Melbourne’s Rowville region is seeking a Sales Administrator to support our sales team across four retirement living villages. You will manage admin tasks, marketing collateral, and client reinstatements, coordinating with the Sales Manager for a smooth entering and exit process.

As part of a friendly, customer-focused team, you’ll maintain databases, support displays, respond to inquiries (no cold calls), and assist with contract administration and events.

Qualifications

• Strong administrative background.
• Proficient in Microsoft Office and solid computer skills.
• Current VIC Agents Representative qualification or willingness to obtain.
• High attention to detail.
• Current driver’s licence and own transport.
• Excellent verbal and written communication.
• Immaculate personal presentation.
• Strong work ethic and caring attitude.

Responsibilities

• Manage our dedicated database and communications, including mailouts.
• Support sales displays and ensure properties for sale have optimal presentation.
• Respond to customer sales enquiries (no cold calling).
• Collaborate with marketing and property teams.
• Assist with contract management and administration.
• Prepare marketing collateral, brochures and sales kits.
• Support at expos and events.
• Liaise with incoming and outgoing residents.
• Undertake additional ad hoc administrative tasks.

Skills

Administrative experience

Customer service

Communication skills

Education

VIC Agents Representative qualification

Tools

Microsoft Office

Database management

Job description

About Keyton

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.

Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Keyton Perks & Benefits

• Competitive salary + Quarterly sales incentive bonus
• 4x Wellbeing Days (one per quarter). That’s almost an additional week off in addition to your annual leave!
• Thrive as part of a strong team in an exceptional work environment
• Career development and growth opportunities
• Fitness Passport for you and your family
• Reward & recognition services
• Employer referral program
• Exclusive access to Sonder wellbeing app
• Discounted health insurance, annual vaccinations and skin checks
• The chance to make a real difference in the lives of our residents

Your Day on a Page

We are seeking a Sales Administrator to partner with and provide administrative support to our sales team across selected retirement living villages. This role will support 4 designated villages within the Rowville region.

As the Sales Administrator, you will be the backbone that keeps this top-performing sales team in order, responsible for the administration and marketing aspects of the sales and reinstatements of our retirement living units. You will work with the Sales Manager to ensure a seamless process for both entering and exiting clients. This role will see you:

• Managing our dedicated database and communications including mailouts
• Supporting with sales displays and ensuring our properties for sale have optimal presentation
• Responding in a professional and prompt manner to customer sales enquiries. No cold calling. Leads are all generated for you
• Working with our specialised marketing and property teams
• Assisting with contract management and administration
• Preparing of marketing collateral, brochures and sales kits
• Supporting at expos and events
• Liaising with incoming and outgoing residents
• Additional ad hoc administrative tasks

Occasional travel to support our various villages located throughout Rowville will be required.

Who You Are

The successful candidate will have a background in customer service or sales working in a customer facing or administrative capacity. You will have a high level of organisation as well as:

• A strong administrative background
• Demonstrated competency using Microsoft Office suite & solid computer skills
• A current VIC Agents Representative qualification or willingness to obtain
• High attention to detail
• A current driver’s licence and own transport
• Excellent verbal and written communication
• Immaculate personal presentation
• Strong work ethic and drive
• A caring nature and helpful attitude

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.