Retirement Village Manager

Mooloolah Gardens Retirement Resort; Mooloolah; On-site; AUD 55,000 - 90,000; Part time

Benefits offered by this job

Flexible part-time

Meaningful role in care community

Supportive working environment

Close-knit retirement community

Job summary

Mooloolah Gardens Retirement Village is seeking a people-focused Village Manager to oversee daily operations and help foster a warm, thriving community for residents in Queensland.

This hands-on role involves managing village operations, engaging residents, supporting activities, handling administration and budgets, and promoting the village to attract new residents while maintaining occupancy.

Qualifications

• Previous management, property, administration, or customer service experience.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and professional manner; strong time management.

Responsibilities

• Build relationships with residents and maintain high resident satisfaction.
• Oversee day-to-day village operations and presentation.
• Coordinate maintenance requests and ensure facilities are well maintained.
• Support compliance with retirement village legislation and requirements.
• Manage administration, records, and budgets.
• Assist with resident activities and community events.
• Promote the village and build local community relationships.
• Generate enquiries and assist residents through the sales process.
• Help maintain high occupancy levels and a positive village culture.

Skills

People management

Customer service

Communication

Interpersonal skills

Organisational skills

Sales ability

Community engagement

Job description

At Mooloolah Gardens Retirement Village, we take pride in providing a welcoming, friendly, and supportive community where retirees can enjoy their independence while feeling connected and valued.

We are seeking an enthusiastic and people-focused Village Manager to oversee the day-to-day operations of our village and help foster a vibrant community for our residents.

About us

At Mooloolah Gardens Retirement Village, we take pride in providing a welcoming, friendly, and supportive community where retirees can enjoy their independence while feeling connected and valued.

We are seeking an enthusiastic and people-focused Village Manager to oversee the day-to-day operations of our village and help foster a vibrant community for our residents.

About the Role

Reporting directly to the owners, you will play a key role in ensuring Mooloolah Gardens remains a well-managed, welcoming, and thriving retirement village.

This is a hands-on role that combines community engagement, resident support, village operations, and sales.

Your responsibilities will include:

• Building strong relationships with residents and maintaining high levels of resident satisfaction.

• Managing the day-to-day operations and presentation of the village.

• Coordinating maintenance requests and ensuring village facilities are well maintained.

• Supporting compliance with relevant retirement village legislation and operational requirements.

• Managing village administration, records, and budgets.

• Assisting with resident activities and community events.

• Promoting the village and building relationships within the local community.

• Generating enquiries and assisting prospective residents through the sales process.

• Helping maintain strong occupancy levels across the village.

• Fostering a positive, caring, and inclusive village culture.

About You

We are looking for someone who genuinely enjoys working with people and has the ability to build trust and lasting relationships.

To be successful in this role, you will have:

• Previous management, property, administration, or customer service experience.

• Excellent communication and interpersonal skills.

• A friendly, approachable, and professional manner.

• Strong organisational and time management skills.

• Confidence using computers and common software programs.

• Experience in sales, property management, retirement living, or residential communities will be highly regarded.

• The ability to engage with local community groups and develop relationships that generate future resident enquiries.

• A genuine passion for supporting older Australians and creating a strong community environment.

What We Offer

• A flexible part-time position.

• A rewarding role where you can make a real difference in people's lives.

• A supportive and friendly working environment.

• The opportunity to become an important part of a close-knit retirement community.