Veterinary Receptionist & Admin — Growth & Team

Holbrook Veterinary Centre; Holbrook; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Professional development

Team environment

Job summary

Holbrook Veterinary Centre is seeking a Veterinary Receptionist/Administration Officer to be the first point of contact for clients and manage front-desk duties across a growing mixed practice in Holbrook.

You will coordinate appointments for nine vets and a three-nurse team, maintain patient records, process invoices, and support client education while ensuring professional presentation and smooth daily operations.

Qualifications

• Enthusiastic, positive attitude toward clients and colleagues.
• Exceptional communication and customer service skills.
• High standard with ability to prioritise tasks and maintain efficiency.
• Excellent time management and organisation skills.
• Able to work well in a team and independently.
• Professional presentation and ability to follow instruction.

Responsibilities

• Daily scheduling and management of nine vets, three nurse team.
• Handling of client correspondence and patient/client record keeping.
• Recording and maintaining clinical and office records.
• Producing certificates & reports.
• Over the counter product sales and client education.
• Organising, dispensing and demonstrating medications under veterinary supervision.
• Invoicing, cash handling and banking.
• Laboratory sample collection, preparation and processing.
• Co-ordinating clinic admissions and discharges.
• Providing support for nursing staff and clinic upkeep.

Skills

Communication skills

Customer service

Time management

Organisation

Teamwork

Professional presentation

Vetting software familiarity

Tools

Vet software

Job description

Holbrook Veterinary Centre is seeking a Veterinary Receptionist/Administration Officer to be the first point of contact for clients and manage front-desk duties across a growing mixed practice in Holbrook.

You will coordinate appointments for nine vets and a three-nurse team, maintain patient records, process invoices, and support client education while ensuring professional presentation and smooth daily operations.