Veterinary Practice Manager — Lead Clinic Ops & Care

VetPartners Australia Pty; Byron Bay; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Attractive salary and staff benefits

Flexible work hours across 5 days

Culture focused on development andWell

Job summary

MyVet Byron Bay is seeking a dynamic Practice Manager to lead the Byron Bay vet clinic’s day-to-day operations, people and services. You will work closely with the lead veterinarian and nursing team to build a high-performing, engaged clinic environment.

The role focuses on overseeing business operations, delivering outstanding front-of-house client service, recruitment, workforce planning, wellbeing and development, and driving client loyalty and service growth within a supportive team culture.

Qualifications

• Leadership experience in a veterinary setting preferred.
• Strong organisational and problem-solving skills.
• Experience with staff recruitment and workforce planning is desirable.

Responsibilities

• Oversee day-to-day clinic operations and services.
• Provide exceptional front-of-house client services.
• Lead on recruitment, development, wellbeing, and performance of staff.
• Support client experience, loyalty initiatives, and service growth.
• Contribute to marketing and digital services presence.

Skills

Leadership

Operations management

Customer service

Staff recruitment

Budget management

Tools

EzyVet

Job description

MyVet Byron Bay is seeking a dynamic Practice Manager to lead the Byron Bay vet clinic’s day-to-day operations, people and services. You will work closely with the lead veterinarian and nursing team to build a high-performing, engaged clinic environment.

The role focuses on overseeing business operations, delivering outstanding front-of-house client service, recruitment, workforce planning, wellbeing and development, and driving client loyalty and service growth within a supportive team culture.