Verona Assistant Manager

Red Hawk Casino; Casino; On-site; AUD 100,000 - 140,000; Full time

Job summary

Red Hawk Casino is seeking a Beverage Manager to partner with the Food and Beverage Manager in crafting and implementing an effective strategy for assigned venues. You will oversee venue supervisors, drive staff recruitment and training, and enforce department policies and performance standards to ensure regulatory compliance.

The role requires strong leadership, budgeting acumen, and a commitment to delivering top-tier guest service across the property.

Qualifications

• College degree or three or more years of food and beverage management experience; or five years of relevant management experience.
• Aptitude in budgeting, forecasting, P&L and business planning.
• Excellent communication, organizational and analytical skills.
• Licenses and ServSafe certification, or ability to become certified.
• Knowledge of HACCP standards.
• Knowledge of Point-of-Sale systems.
• Computer skills in Word, Excel and Outlook.
• Must be at least 21 years of age.

Responsibilities

• Works with the Food and Beverage Manager to create, develop and implement an effective strategy for assigned venues.
• Formulates, administers and enforces departmental policies and performance standards.
• Coordinates recruitment, interviewing, testing, selection, orientation, transfers, promotions, and terminations within assigned areas.
• Directly supervises venue supervisors and indirectly supervises all venue team members.
• Ensures a maximum level of service and satisfaction throughout the property is achieved and maintained.

Skills

Communication

Organization

Analytical skills

Budgeting

Forecasting

Education

College degree

Tools

Word

Excel

Outlook

POS systems

ServSafe certification

Job description

• Works directly with the Food and Beverage Manager in creating, developing and implementing an effective strategy for assigned venues.
• Formulates, administers and enforces departmental policies and performance standards.
• Ensures departmental compliance with applicable federal and state laws governing food and beverage.
• Coordinates all activities on property relating to recruitment, interviewing, testing, selection, orientation, transfers, promotions, and terminations within assigned areas.
• Directly supervises venue supervisors and indirectly supervises all venue team members.
• Understands the job duties and standards of each position that reports up to the position of Beverage Manager.
• Develops evaluates and coordinates training, for areas of responsibility
• Monitors guest alcohol consumption and responds accordingly.
• Reviews and approves, as appropriate, all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign, reward, or discipline beverage team members.
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
• Participates in special projects as requested by the Vice President of Food and Beverage and/or the casino’s management team.
• Ensures a maximum level of service and satisfaction throughout the property is achieved and maintained
• Sets priorities for all shift supervisors, providing guidance and assistance as needed.
• Held accountable, to the highest degree, for the accuracy and thoroughness of departmental records and reports.
• Create and utilize a comprehensive and sustainable employee engagement strategy through both formal and informal feedback as well as constant communication.
• Performs all other duties as assigned.

QUALIFICATION REQUIREMENTS

• College degree or three or more years of food and beverage management experience required; or candidates must possess at least five years of relevant management experience with increasing levels of responsibility and accountability. Experience relevancy will be determined by the hiring team.
• Demonstrated capability to prepare, understand and analyze business strategies; adept in budgeting, forecasting, P&L and business planning.
• Excellent communication, organizational and analytical skills required.
• Appropriate licenses, as required and ServSafe® certification, or ability to become certified, required.
• Knowledge of HACCP standards required.
• Knowledge of Point-of-Sale systems required.
• Must be computer skills required in Word, Excel and Outlook.
• Must be at least 21 years of age.

Qualifications

Skills

Behaviors

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Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.