Venue Services & Events Coordinator

Hume City Council; Melbourne; Presencial; AUD 65.000 - 75.000; Jornada completa

Descripción de la vacante

Hume City Council is seeking a Venue Assistant to support high-quality events, education, cultural and learning activities across the municipality. You will set up rooms, test AV equipment, assist trainers and attendees, and ensure excellent customer service at venues.

The role requires basic computer and AV knowledge, a good understanding of OH&S, and the ability to work with a diverse community. Prior hospitality or customer-service experience is desirable.

Formación

• Experience with computers and AV equipment.
• Knowledge of manual handling and OHS.
• Ability to communicate with a broad range of people from diverse backgrounds and cultures.

Responsabilidades

• Setup rooms as outlined on room setup sheets.
• Reset rooms in required timeframes as specified on room setup sheets.
• Dismantle rooms and put furniture away in storage rooms.
• Setup and regularly test equipment at venues including AV equipment.
• Work as part of the team to provide high quality customer service for trainers, presenters, attendees and other hirers.
• Assist trainers / presenters with their needs and provide information such as fire evacuation procedures.
• Provide high quality customer service for the Hume community.
• Provide high-quality, accurate and timely information services to the community by face to face, telephone or online.
• Assist users to use venues effectively for functions, events, education, cultural, leisure, arts or employment support purposes.
• Assist venue users effectively for private, education, cultural, leisure, arts or employment support purposes as required.

Conocimientos

Computers

AV equipment

Customer service

Teamwork

Communication

Herramientas

AV hardware

Descripción del empleo

Hume City Council is seeking a Venue Assistant to support high-quality events, education, cultural and learning activities across the municipality. You will set up rooms, test AV equipment, assist trainers and attendees, and ensure excellent customer service at venues.

The role requires basic computer and AV knowledge, a good understanding of OH&S, and the ability to work with a diverse community. Prior hospitality or customer-service experience is desirable.