Venue & Events Technician

Council Jobs; Melbourne; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary package

Professional development opportunities

Supportive work environment

Job summary

Hume City Council is looking for a team-oriented individual to help deliver high-quality functions, events, and educational programs across venues in the municipality. You will set up rooms, test AV equipment, and assist trainers, attendees, and community users with information and access to venues.

The role emphasizes customer service, collaboration, and safety, with opportunities to work with diverse communities and support education, culture, and employment-related activities.

Qualifications

• Demonstrated knowledge and ability in the use of computers and audio-visual equipment.
• Knowledge of manual handling and OHS.
• Ability to gain cooperation / communicate with a broad range of people from diverse background and cultures.
• Ability to develop working relationships with staff and work together in a team environment.
• Experience in customer service and / or hospitality is an advantage.

Responsibilities

• Setup rooms as outlined on room setup sheets.
• Reset rooms in required timeframes as specified on room setup sheets.
• Dismantle rooms and put furniture away in storage rooms.
• Setup and regularly test equipment at venues such as internal/external computers and all AV equipment etc.
• Work as part of the team to provide high quality customer service for trainers, presenters, attendees, event organisers and other hirers.
• Assist trainers / presenters with their needs as appropriate and provide them with information as required such as fire evacuation procedures.
• Work as part of the team to provide high quality customer service for the Hume community.
• Provide high quality, accurate and timely information services to the community by face to face, telephone or online.
• Assist users to use venues effectively for functions, events, education, cultural, leisure, arts or employment support purposes.
• Assist venue users effectively for private, education, cultural, leisure, arts or employment support purposes as required.

Skills

Computers

Audio-visual equipment

Manual handling

OHS

Communication

Teamwork

Customer service

Tools

AV equipment

Job description

Hume City Council is looking for a team-oriented individual to help deliver high-quality functions, events, and educational programs across venues in the municipality. You will set up rooms, test AV equipment, and assist trainers, attendees, and community users with information and access to venues.

The role emphasizes customer service, collaboration, and safety, with opportunities to work with diverse communities and support education, culture, and employment-related activities.