Casual Venue & Events Support Specialist

Council Jobs; Townsville City; On-site; AUD 50,000 - 71,000; Full time

Benefits offered by this job

Long Service Leave

Salary Sacrifice

Learning and Development

Fitness Passport

Employee Loyalty Program

Employee Assistance Program

Job summary

Townsville City Council is seeking casual Venue Support Staff to assist with events, functions, and community activities across council venues. You will help with setup, access for hirers, and on-the-floor support to ensure smooth operations.

You’ll work in a fast-paced, customer-facing environment with shifts across weekdays, evenings and weekends. A positive attitude, reliability and willingness to get involved are essential.

Qualifications

• Excellent customer service skills and a friendly, professional approach.
• Strong attention to detail and initiative.
• Good judgement and problem-solving abilities.
• Confident communication with a wide range of people.
• Ability to work independently and as part of a team.

Responsibilities

• Event setup and pack down (bump-in/bump-out) across venues.
• Venue presentation and operational support during events.
• Supervise venue bookings and enable hirer access.
• Monitor events and respond to operational issues.
• Provide high-quality customer service and resolve inquiries.

Skills

Customer service

Attention to detail

Problem solving

Communication

Reliability & punctuality

Teamwork

Flexibility

Job description

Townsville City Council is seeking casual Venue Support Staff to assist with events, functions, and community activities across council venues. You will help with setup, access for hirers, and on-the-floor support to ensure smooth operations.

You’ll work in a fast-paced, customer-facing environment with shifts across weekdays, evenings and weekends. A positive attitude, reliability and willingness to get involved are essential.