Venue & Restaurant Manager — Lead Teams, Elevate Guests

The Glen Hotel Pty; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Career development

Onboarding & training

Ongoing professional development

Supportive team culture

Young professionals network

Job summary

The Big Easy Group is seeking experienced Venue Manager and Restaurant Manager professionals to lead our South Australia venues and deliver elevated guest experiences. Join a nationally recognised premium dining group with celebrated chefs and a focus on hospitality excellence.

You will work closely with FOH & BOH teams, BEG Operations, Finance and Marketing to drive guest satisfaction, manage staff rosters, and uphold high service standards in a structured, high‑pressure setting.

Qualifications

• Experience in a similar role within hospitality.
• RSA certification is desirable.
• Proven ability to lead front-of-house and back-of-house teams.
• Strong communication and problem-solving skills.

Responsibilities

• Deliver guest experiences that exceed expectations through knowledgeable service.
• Meet financial KPIs including wages cost and cost of goods.
• Roster staff to forecasted revenue and events.
• Oversee the Beverage Program in collaboration with the Operations team.
• Plan, organise and execute functions and events.
• Lead coaching of junior staff and develop talent.
• Ensure venue is presented to standard at all times.
• Collaborate with kitchen team and manage shifts.

Skills

Guest service

People leadership

Hospitality knowledge

High-pressure

Job description

The Big Easy Group is seeking experienced Venue Manager and Restaurant Manager professionals to lead our South Australia venues and deliver elevated guest experiences. Join a nationally recognised premium dining group with celebrated chefs and a focus on hospitality excellence.

You will work closely with FOH & BOH teams, BEG Operations, Finance and Marketing to drive guest satisfaction, manage staff rosters, and uphold high service standards in a structured, high‑pressure setting.