Venue Manager

EDP Hotels; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Job summary

EDP Hotels is seeking an experienced Venue Manager to lead one of its established hospitality venues in South Australia. You will drive performance, ensure compliance, and deliver exceptional guest experiences while empowering a diverse team.

You will lead day-to-day operations, manage labour costs, and implement strategies to grow revenue and profitability, maintaining high standards across food, beverage and gaming operations.

Qualifications

• Experience managing hospitality, hotel or licensed venue operations.
• Strong leadership to motivate and develop teams.
• Knowledge of liquor licensing, gaming and compliance.
• Experience managing labour costs, budgets and profitability.
• Strong commercial acumen and analytical skills.
• Experience with rostering, workforce planning and performance management.
• Excellent communication and stakeholder relationship skills.
• Calm, confident problem-solving and decision-making.
• Commitment to delivering exceptional customer experiences.
• Eligibility to obtain and maintain liquor and gaming approvals.
• Experience managing a hotel, entertainment venue or hospitality business with F&B and gaming operations.
• Multi-department operational management experience.
• Exposure to driving venue promotions, events and business growth initiatives.

Responsibilities

• Oversee the day-to-day operations of the venue.
• Ensure compliance with liquor licensing, gaming, WHS, and legislative requirements.
• Lead, support, coach and develop department leaders and team members.
• Deliver outstanding customer service standards throughout the venue.
• Manage labour costs through effective workforce planning and rostering.
• Monitor business performance and implement strategies to drive growth and profitability.
• Oversee stock management, purchasing, supplier relationships and cost controls.
• Implement promotional and marketing initiatives to grow patronage and revenue.
• Manage customer concerns and complaints professionally and effectively.
• Recruit, train and mentor employees to build high-performing teams.
• Maintain strong relationships with suppliers, regulators and key stakeholders.
• Identify and report operational, compliance and business risks.
• Ensure the venue operates in line with licence conditions and company standards.

Skills

Hospitality leadership

Operations management

Leadership skills

Stakeholder relationships

Job description

Lead a high-performing hospitality venue with a respected South Australian hotel group.

EDP Hotels is seeking an experienced and commercially minded Venue Manager to lead the operations of one of our established hospitality venues.

This is an outstanding opportunity for a hospitality professional who thrives on driving performance, maintaining compliance, and delivering exceptional guest experiences. If you're a hands-on leader who enjoys being part of the action while empowering others to succeed, we'd love to hear from you.

The Opportunity

As Venue Manager, you will be responsible for the overall performance, compliance and day-to-day operation of the venue. You will lead a diverse team, drive commercial outcomes and ensure exceptional experiences for guests while maintaining the highest operational standards.

Key Responsibilities

Oversee the day-to-day operations of the venue

Ensure compliance with all liquor licensing, gaming, workplace health and safety, and legislative requirements

Lead, support, coach and develop department leaders and team members

Deliver outstanding customer service standards throughout the venue

Manage labour costs through effective workforce planning and rostering

Monitor business performance and implement strategies to drive growth and profitability

Oversee stock management, purchasing, supplier relationships and cost controls

Implement promotional and marketing initiatives to grow patronage and revenue

Manage customer concerns and complaints professionally and effectively

Recruit, train and mentor employees to build high-performing teams

Maintain strong relationships with suppliers, regulators and key stakeholders

Identify and report operational, compliance and business risks

Ensure the venue operates in line with licence conditions and company standards

About You

You are an experienced hospitality leader with a strong operational background and a proven ability to lead high-performing teams in a fast-paced environment.

You will bring:

Previous experience managing hospitality, hotel or licensed venue operations

Strong leadership skills with the ability to motivate and develop teams

Sound knowledge of liquor licensing, gaming and compliance requirements

Proven experience managing labour costs, budgets and venue profitability

Strong commercial acumen and analytical skills

Experience with rostering, workforce planning and performance management

Excellent communication and stakeholder relationship skills

A calm, confident approach to problem-solving and decision-making

Commitment to delivering exceptional customer experiences

Eligibility to obtain and maintain all relevant liquor and gaming approvals

Experience managing a hotel, entertainment venue or hospitality business with food, beverage and gaming operations

Multi-department operational management experience

Exposure to driving venue promotions, events and business growth initiatives

Why Join EDP Hotels?

At EDP Hotels, we believe great venues are built by great people. You'll enjoy the autonomy to lead your venue while being supported by an experienced Operations Team committed to your success.

What's in it for You?

Senior leadership role with genuine autonomy and accountability

Strong support from an experienced Operations Team

Opportunity to influence venue performance, culture and customer experience

Career development opportunities within a growing hotel group

Competitive remuneration package based on experience

Diverse and dynamic hospitality environment

Join a business that values initiative, accountability and results

Ready for Your Next Leadership Opportunity?

If you're an experienced hospitality leader seeking an opportunity to influence performance, culture and customer experience, we'd love to hear from you.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a venue manager?

EDP Hotels is a leading hospitality group proudly operating 18 venues across South Australia and one in Queensland. Our portfolio includes a diverse range of hotels, from iconic pubs to boutique establishments, offering exceptional dining, gaming, accommodation and event services. With a focus on innovation and community engagement, we strive to deliver memorable experiences for our guests while fostering a supportive and rewarding environment for our employees. At EDP Hotels, we’re passionate about creating welcoming spaces where people come together to eat, drink, relax and celebrate.

EDP Hotels is a leading hospitality group proudly operating 18 venues across South Australia and one in Queensland. Our portfolio includes a diverse range of hotels, from iconic pubs to boutique establishments, offering exceptional dining, gaming, accommodation and event services. With a focus on innovation and community engagement, we strive to deliver memorable experiences for our guests while fostering a supportive and rewarding environment for our employees. At EDP Hotels, we’re passionate about creating welcoming spaces where people come together to eat, drink, relax and celebrate.