Venue Manager - Cirq Rooftop Bar

Crown Sydney; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Crown Resorts, Sydney, seeks an experienced Venue Manager to lead CirQ, our premier rooftop bar. Oversee day-to-day operations, ensure premium service and profitability, and engage teams to deliver unforgettable guest experiences.

You will drive guest satisfaction, lead from the floor, and shape beverage offers in a fast-paced, luxury setting overlooking Sydney Harbour. This role integrates leadership, service excellence and commercial performance.

Qualifications

• Extensive experience in high-end bar or premium nightlife environments.
• Strong leadership with ability to drive performance in a fast-paced setting.
• Passion for exceptional guest service and creating memorable experiences.
• Deep understanding of beverage trends and creative mixology.
• Proven ability to train and coach teams.
• Commercially minded with financial and business acumen.

Responsibilities

• Lead daily venue operations across late-night trade.
• Drive exceptional guest experiences and uphold luxury service standards.
• Lead, coach and develop bar, floor and host teams.
• Oversee event execution with culinary, marketing and events teams.
• Manage financial performance including revenue growth, labour and costs.
• Ensure operational efficiency, compliance and consistent service.
• Lead from the floor and support service delivery as required.

Skills

High-end hospitality

Operational leadership

Guest experience

Team development

Beverage knowledge

Financial acumen

Job description

Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

CirQ is an iconic rooftop bar delivering elevated, world-class nightlife experiences in a luxury, fast-paced environment. With breathtaking views, cutting-edge cocktails and an electric atmosphere, CirQ is redefining premium hospitality and setting its sights on being recognised among the Top 50 Best Bars in the World.

We are seeking a dynamic and experienced Venue Manager to lead operations, inspire teams and deliver unforgettable guest experiences in one of Sydney's most prestigious nightlife destinations.

About You:

• Extensive experience in high-end bar or premium nightlife environments

• Strong operational leadership with the ability to drive performance in a fast-paced setting

• Passion for exceptional guest service and creating memorable, personalised experiences

• Deep understanding of beverage trends with a flair for creative cocktail culture

• Demonstrated ability to train, coach and develop teams through structured onboarding and 1:1s

• Commercially minded with strong financial and business acumen

• Energetic, hands‑on and confident leading from the floor

Why Join CirQ?

• Lead one of Sydney's most iconic rooftop venues

• Work in a luxury, high-energy nightlife environment overlooking Sydney Harbour

• Opportunity to shape and elevate the beverage and guest experience offering

• Ongoing development and career progression within Crown

• Access to exclusive employee benefits across Crown's hotels, dining and entertainment

• Complimentary meals provided on-site

• Uniforms professionally laundered

The Role:

CirQ is Sydney's premier rooftop bar experience, offering a sophisticated and vibrant atmosphere where service, creativity and precision come together.

As Venue Manager , you will take ownership of day-to-day operations, ensuring consistency in service, profitability and team engagement while delivering seamless, high-end guest experiences across every shift.

You'll be:

• Leading daily venue operations across late-night trade, working a flexible 5-day roster across 7 days, including evenings, weekends and public holidays as required.

• Driving exceptional guest experiences and upholding luxury service standards

• Leading, coaching and developing bar, floor and host teams to deliver high performance

• Overseeing event execution and collaborating with culinary, marketing and events teams

• Managing financial performance including revenue growth, labour and cost control

• Ensuring operational efficiency, compliance and consistent service excellence

• Leading from the floor and supporting service delivery as required

You'll bring:

• Extensive experience in high-end bar or premium nightlife environments

• Experience running bar operations, service standards and guest experience

• Passion and knowledge of beverage trends and creative mixology

• Leadership experience with the ability to motivate and inspire teams

• Strong commercial acumen, including financial management and business performance optimisation

• Ability to manage competing priorities in a high-volume, fast-paced environment

• A proactive, hands‑on leadership style with attention to detail

• High energy and commitment to delivering unforgettable guest experiences

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.