Venue Manager, Premium Rooftop Bar (Lady Banks)

Bankstown Sports; Canterbury-Bankstown; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Secure parking

Meal allowance

5 weeks annual leave

Career progression

Staff rewards

Job summary

Bankstown Sports invites an experienced Venue Manager to lead Lady Banks Rooftop, Sydney's premier rooftop cocktail bar, delivering premium service and driving revenue.

You will recruit and coach front-of-house teams, design cocktail menus with the culinary team, manage costs, and ensure RSA, RCG and licensing compliance while creating standout guest experiences.

This role offers leadership across events, ongoing development, and a competitive salary package with staff benefits.

Qualifications

• Experience leading premium hospitality venues.
• Strong leadership and team development skills.
• Proven ability to drive revenue and manage costs in a fast-paced setting.

Responsibilities

• Lead all operational aspects of Lady Banks Rooftop.
• Develop, coach and inspire front-of-house and bar teams.
• Deliver exceptional guest experiences and maintain premium service standards.
• Drive venue performance through sales, labour and cost management.
• Oversee recruitment, onboarding, training and succession planning.
• Lead cocktail and beverage program development and seasonal menus.
• Collaborate with culinary teams to design menus and premium experiences.
• Monitor beverage trends and market opportunities.
• Ensure smooth delivery of events and functions.
• Manage stock control, beverage costing and inventory processes.
• Create rosters that support trading requirements and labour efficiency.
• Ensure liquor licensing, RSA, RCG and food safety compliance.

Skills

Leadership

Hospitality

Team management

Commercial awareness

Guest service

Tools

RSA/RCG/Approved Manager qualifications

Job description

Lady Banks Rooftop is West Sydney's premier rooftop destination, located atop Bankstown Sports Club and offering breathtaking panoramic views across the Sydney skyline.

Renowned for its sophisticated atmosphere, exceptional cocktail program, premium dining experience and vibrant entertainment offering, Lady Banks attracts guests for everything from after-work drinks and weekend celebrations to private events and special occasions.

Operating Thursday through Sunday, the venue has established itself as one of Sydney's leading hospitality destinations, delivering outstanding cocktails, food, service and memorable guest experiences in a truly unique setting.

About the Role

We are now seeking an experienced and commercially minded Venue Manager to lead our flagship rooftop cocktail bar and continue driving its success. You will be responsible for the overall leadership, performance and day-to-day operations of Lady Banks Rooftop.

Working closely with operational leaders, chefs, marketing and events teams, you will identify opportunities to grow revenue, elevate the cocktail and beverage offering, enhance the customer experience and strengthen Lady Banks' position as one of Sydney's premier rooftop and cocktail destinations.

Key Responsibilities

Lead all operational aspects of Lady Banks Rooftop.

Develop, coach and inspire a high-performing front-of-house and bar team.

Deliver exceptional guest experiences and maintain premium service standards.

Drive venue performance through effective management of sales, labour and costs.

Oversee recruitment, onboarding, training and succession planning.

Lead the development and continuous evolution of the venue's cocktail and beverage program.

Collaborate with bar and culinary teams to design innovative cocktail menus, seasonal beverage offerings and premium guest experiences.

Monitor beverage trends, product innovation and market opportunities to keep the venue at the forefront of Sydney's hospitality scene.

Ensure seamless delivery of functions, events and entertainment activations.

Monitor guest feedback and implement continuous improvement initiatives.

Manage stock control, beverage costing, ordering and inventory processes.

Create and manage rosters that support trading requirements and labour efficiency.

Ensure compliance with liquor licensing, RSA, RCG, WHS and food safety requirements.

Maintain venue presentation and standards across all service periods.

About You

You are an experienced hospitality leader who thrives in premium, guest-focused environments. You understand how to create energy within a venue, build strong teams and deliver experiences that keep guests coming back.

You bring a balance of operational excellence, commercial awareness and people leadership, combined with a genuine passion for cocktails, beverage innovation and outstanding guest experiences.

To be successful, you'll have:

Previous experience managing a premium cocktail bar, rooftop venue, restaurant or high-end hospitality venue.

Demonstrated success leading large teams in a fast-paced environment.

Strong understanding of contemporary cocktail trends, spirits, wine and premium beverage offerings.

Experience designing cocktail menus, developing beverage programs and driving bar performance.

Proven experience driving sales, profitability and operational performance.

Strong leadership, coaching and team development skills.

Exceptional guest service and relationship-building abilities.

Experience managing events, functions or high-volume service periods.

Strong organisational and problem-solving skills.

Current RSA, RCG and Approved Manager qualifications.

Ability to hold, or be approved as, the venue Licensee.

Flexibility to work across the venue's core operating days and major events.

Why You'll Love Working With Us

Lead one of Sydney's most iconic rooftop and cocktail destinations.

Be part of one of Australia's leading hospitality and entertainment groups.

Autonomy to influence venue culture, guest experience, cocktail innovation and business performance.

Work alongside experienced hospitality leaders.

Ongoing professional development and leadership opportunities.

Competitive salary package.

Complimentary secure underground parking.

Daily Meal allowance.

5 weeks annual leave

Employee rewards, recognition and staff benefits.

Genuine career progression opportunities within Bankstown Sports.

If you're ready to lead an iconic rooftop cocktail destination and create exceptional experiences for thousands of guests each year, we'd love to hear from you.