Venue Manager

The Odyssey Greek Eats; Wollongbar; On-site; AUD 70,000 - 90,000; Full time

Job summary

Located in Wollongbar, The Odyssey Greek Eats seeks an experienced Venue Manager to lead both front of house and kitchen teams, delivering high standards of food, service and hospitality. This hands-on role involves rostering, cost controls and driving profitability while maintaining brand standards.

You will develop people, lead by example and build a positive culture focused on exceptional guest experiences in a brand-new Greek casual dining venue.

Qualifications

• Previous experience as a Venue Manager or in a similar hospitality leadership role.
• Strong operational knowledge of casual dining or high volume hospitality environments.
• Proven ability to lead, train and develop teams.
• Understanding of labour management, food costs and financial performance.
• Excellent communication, organisation and problem solving skills.
• Hands-on approach and leadership by example.
• High standards for food quality, presentation and customer service.
• Calm, organised and decisive during busy service periods.
• Genuine passion for hospitality and creating great customer experiences.

Responsibilities

• Leading, motivating and developing a high performing team.
• Overseeing daily operations across front of house and kitchen.
• Delivering exceptional customer service and creating a dining experience.
• Managing staff rostering, labour costs and operational budgets.
• Monitoring food costs, stock control, ordering and wastage.
• Recruiting, onboarding and training new team members.
• Maintaining high standards of food quality, presentation, cleanliness and food safety.
• Driving sales, operational efficiency and overall venue profitability.
• Building a positive workplace culture based on accountability, teamwork and respect.
• Ensuring the venue consistently meets brand standards and operational expectations.

Skills

Team leadership

Operations management

Staff training

Labour cost control

Communication skills

Customer service

Industry knowledge

Greek cuisine knowledge

Job description

As Venue Manager, you'll be responsible for the overall performance of the venue, leading both front of house and kitchen teams to deliver a consistently high standard of food, service and hospitality. This is a hands on leadership role suited to someone who enjoys being on the floor, developing people and taking ownership of their venue.

Key responsibilities

Leading, motivating and developing a high performing team

Overseeing daily operations across front of house and kitchen

Delivering exceptional customer service and creating a dining experience

Managing staff rostering, labour costs and operational budgets

Monitoring food costs, stock control, ordering and wastage

Recruiting, onboarding and training new team members

Maintaining high standards of food quality, presentation, cleanliness and food safety

Driving sales, operational efficiency and overall venue profitability

Building a positive workplace culture based on accountability, teamwork and respect

Ensuring the venue consistently meets brand standards and operational expectations

About you

Previous experience as a Venue Manager, Restaurant Manager or in a similar hospitality leadership role

Strong operational knowledge of casual dining or high volume hospitality environments

Proven ability to lead, train and develop teams

An understanding of labour management, food costs and financial performance

Excellent communication, organisation and problem solving skills

A hands on approach and willingness to lead by example

High standards when it comes to food quality, presentation and customer service

The ability to remain calm, organised and decisive during busy service periods

A genuine passion for hospitality and creating great customer experiences

Experience in Greek or Mediterranean cuisine is an advantage, but not essential

About us

Located in Wollongbar, The Odyssey is a brand-new modern Greek casual dining venue bringing authentic Greek flavours to the Northern Rivers. Our menu focuses on Greek gyros, fresh Mediterranean salads and quality meats cooked over charcoal. Simple food, quality ingredients and a strong commitment to genuine Greek hospitality.

The opportunity to lead an exciting brand-new Greek casual dining venue

A competitive salary based on experience

Support from an experienced hospitality management team

The opportunity to build, develop and lead your own team

Career development opportunities as the business grows

A workplace that values strong leadership, accountability and genuine hospitality