Venue Manager

Corbett & Claude; Western Australia; On-site; AUD 90,000 - 120,000; Full time

Job summary

Corbett & Claude is seeking a Venue Manager for a new Dimmi location in Ascot. You will oversee daily operations, lead the floor and guest experience, and work closely with the kitchen and leadership team to build a welcoming, high-performing venue.

You’ll recruit and develop a team, manage rosters and costs, and ensure standards across service, safety and guest satisfaction. Nights and weekends are required.

Qualifications

• Experience managing a busy restaurant or as an assistant manager taking full responsibility.
• Warmth, confidence and ability to connect with guests and team.
• Calm, practical leadership during peak service.
• Experience recruiting, coaching and developing teams.
• Strong organisation and understanding of rosters, costs and venue performance.
• Willingness to work nights and weekends.

Responsibilities

• Lead the floor and guest experience with a hands-on presence during service.
• Read the room, manage reservations and seating, balance service flow with atmosphere.
• Coordinate the door, passes, and section coverage as needed.
• Build relationships with locals and returning guests; remember details that matter.
• Address guest feedback promptly and implement improvements.
• Maintain presentation, cleanliness, food and drink quality, and venue ambience.
• Recruit, train and develop a team; set expectations and provide feedback.
• Oversee rosters, stock, costs, and controllable expenses; report performance.
• Collaborate with kitchen to coordinate service and uphold standards.
• Ensure safety, food safety and responsible service practices daily.

Skills

Warmth and people skills

Leadership under pressure

Team recruitment and coaching

Strong organizational skills

Job description

Venue Manager | Dimmi, Ascot

Full-time | New opening | Corbett & Claude

Help us create a place the neighbourhood calls its own.

Dimmi is a new Italian restaurant bringing elevated casual dining to Ascot. With 150 seats in a high-profile neighbourhood, we’re building a venue where familiar faces, shared tables and thoughtful hospitality make people want to return.

We’re looking for a Venue Manager who brings personality, takes ownership and knows how to build a team.Someone who can create a warm welcome while keeping the people, service and business running well.

This is an opportunity to help shape a new venue from the beginning ,its team, its standards and its place in the neighbourhood.

Your role

You’ll take responsibility for the daily operation and performance of Dimmi, working closely with the kitchen team and group leadership.

Lead the floor and the guest experience

• Be a visible, hands‑on presence throughout service, setting the pace and supporting your team.

• Read the room, manage reservations and seating, and balance service flow with atmosphere.

• Be comfortable leading at the door, coordinating the pass or stepping into a section when needed.

• Build relationships with locals and returning guests, helping the team remember the details that matter.

• Handle feedback with care, resolve issues promptly and follow through on improvements.

• Take pride in presentation, cleanliness, food and drink quality, music, lighting and the overall feel of the venue.

Build a team that takes ownership

• Recruit, welcome, train and develop a team who care about hospitality and each other.

• Set clear expectations, give practical feedback and hold people accountable fairly and consistently.

• Encourage personality over reciting a spiel , teach your team to listen, adapt and connect.

• Develop your shift managers and create clear responsibilities across every service.

• Build a culture of accountability over perfection, where people ask for help, learn and follow through.

Run a strong business

• Manage rosters and staffing against sales forecasts and the needs of service.

• Take ownership of sales, labour, stock, ordering and controllable costs.

• Understand venue performance, report results and turn opportunities into practical actions.

• Maintain opening and closing procedures, cash handling, training systems and operational standards.

• Keep safety, food safety and responsible service requirements part of everyday practice.

• Work closely with the kitchen to coordinate service, maintain standards and solve problems together.

About you

You have experience managing a busy restaurant, or you’re an accomplished assistant manager ready to take full responsibility for a venue.

You bring:

• Warmth, confidence and a natural ability to connect with people.

• Calm, practical leadership during busy services.

• Experience recruiting, coaching and developing teams.

• Strong organisation and a sound understanding of rosters, costs and venue performance.

• Attention to detail and the confidence to address issues early.

• The flexibility to work nights and weekends.

Wine and drinks knowledge is valued, along with a willingness to keep learning.

Be part of a new story.

We want a manager who cares about the details, backs their team and makes guests feel they belong.

Tell us who you are, how you lead and what you would bring to Dimmi. We can’t wait to hear your story.

Apply with your résumé and a short introduction.