Venue Manager

Corbett and Claude; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

Dimmi is a new Italian restaurant in Ascot, Brisbane, seeking a Venue Manager to lead daily operations, guest experience and team culture. You will oversee service, reservations, and coordination with the kitchen to maintain high standards and a welcoming atmosphere.

You will recruit and develop a team, manage rosters and costs, and ensure safety and food standards. Flexibility for nights and weekends is expected; wine and drinks knowledge is valued.

Qualifications

• Experience managing a busy restaurant.
• Warmth, confidence and a natural ability to connect with people.
• Calm, practical leadership during busy services.
• Experience recruiting, coaching and developing teams.
• Strong organisation and a sound understanding of rosters, costs and venue performance.
• Flexibility to work nights and weekends.
• Wine and drinks knowledge is valued.

Responsibilities

• Lead the floor and guest experience, be a visible, hands-on presence during service.
• Read the room, manage reservations and seating to balance flow and atmosphere.
• Coordinate service with kitchen and pass, stepping into a section when needed.
• Build relationships with locals and returning guests; remember details that matter.
• Recruit, train and develop a team; set clear expectations and accountability.
• Manage rosters, staffing against forecasts and controllable costs.
• Take ownership of sales, labour, stock, ordering and venue performance.
• Maintain opening/closing procedures, cash handling, training systems and safety standards.

Skills

People skills

Leadership

Staff development

Roster management

Job description

Help us create a place the neighbourhood calls its own.

Dimmi is a new Italian restaurant bringing elevated casual dining to Ascot. With 150 seats in a high-profile neighbourhood, we’re building a venue where familiar faces, shared tables and thoughtful hospitality make people want to return.

We’re looking for a Venue Manager who brings personality, takes ownership and knows how to build a team.Someone who can create a warm welcome while keeping the people, service and business running well.

This is an opportunity to help shape a new venue from the beginning ,its team, its standards and its place in the neighbourhood.

Your role

You’ll take responsibility for the daily operation and performance of Dimmi, working closely with the kitchen team and group leadership.

Lead the floor and the guest experience

Be a visible, hands‑on presence throughout service, setting the pace and supporting your team.

Read the room, manage reservations and seating, and balance service flow with atmosphere.

Be comfortable leading at the door, coordinating the pass or stepping into a section when needed.

Build relationships with locals and returning guests, helping the team remember the details that matter.

Handle feedback with care, resolve issues promptly and follow through on improvements.

Take pride in presentation, cleanliness, food and drink quality, music, lighting and the overall feel of the venue.

Build a team that takes ownership

Recruit, welcome, train and develop a team who care about hospitality and each other.

Set clear expectations, give practical feedback and hold people accountable fairly and consistently.

Encourage personality over reciting a spiel , teach your team to listen, adapt and connect.

Develop your shift managers and create clear responsibilities across every service.

Build a culture of accountability over perfection, where people ask for help, learn and follow through.

Manage rosters and staffing against sales forecasts and the needs of service.

Take ownership of sales, labour, stock, ordering and controllable costs.

Understand venue performance, report results and turn opportunities into practical actions.

Maintain opening and closing procedures, cash handling, training systems and operational standards.

Keep safety, food safety and responsible service requirements part of everyday practice.

Work closely with the kitchen to coordinate service, maintain standards and solve problems together.

About you

You have experience managing a busy restaurant, or you’re an accomplished assistant manager ready to take full responsibility for a venue.

You bring:

Warmth, confidence and a natural ability to connect with people.

Calm, practical leadership during busy services.

Experience recruiting, coaching and developing teams.

Strong organisation and a sound understanding of rosters, costs and venue performance.

Attention to detail and the confidence to address issues early.

The flexibility to work nights and weekends.

Wine and drinks knowledge is valued, along with a willingness to keep learning.

Be part of a new story.

We want a manager who cares about the details, backs their team and makes guests feel they belong.

Tell us who you are, how you lead and what you would bring to Dimmi. We can’t wait to hear your story.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a venue manager?
• How much notice are you required to give your current employer?
• Have you worked in a role which requires a sound understanding of Food Safety Standards?