Venue Manager

Running With Thieves; Town Of Port Hedland; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Housing allowance

Relocation assistance

Group discounts

Job summary

Running With Thieves in Port Hedland is seeking a Venue Manager to lead daily operations, ensuring profitability and exceptional guest experiences at a coastal venue in the Northwest.

You will oversee staffing, scheduling, training, and event strategy, collaborating with the executive team to drive growth while maintaining compliance with all regulatory requirements.

Qualifications

• Proven experience in hospitality management.
• Strong budgeting, cost control and financial oversight.
• Leadership of diverse teams to deliver excellent service.
• Ability to drive sales and profitability in a venue setting.
• Experience working in country/rural locations is an advantage.

Responsibilities

• Oversee day-to-day venue operations and cost controls (wages, COGS, wastage).
• Recruitment, rostering, and timesheet approvals (TANDA).
• Train and manage staff to deliver outstanding customer service.
• Develop strategies to increase sales and profitability.
• Lead events strategy while ensuring profitability and community alignment.
• Coordinate with kitchen for quality and presentation of meals.
• Ensure compliance with employment, liquor, food safety and WHS regulations.
• Oversee inventory, ordering, and supplier relations.

Skills

Hospitality management

People management

Budgeting & cost control

Leadership

Customer service

Autonomous work

TANDA rostering

Tools

TANDA rostering

Job description

Venue Manager, Running With Thieves - Port Hedland

Overlooking the Ocean Channel and Spoilbank Marina, Running With Thieves, Port Hedland, is open for business.

Our Vision is to create a welcoming, modern coastal venue that reflects the rhythm of life in the Northwest — relaxed, genuine, and built around community connection. We see a dynamic, family-inclusive venue that captures Hedland’s coastal character, a destination that locals call home and visitors can’t stop talking about.

With multiple kitchens, bars, function spaces, family friendly areas including a playground, RWT will have something for everyone. The venue will showcase local Pilbara and Western Australian produce, RWT craft beers, and seasonal menus suited to the climate and coastal lifestyle.

Key Responsibilities

With a soft opening underway, it is full steam ahead for our team to bring the venue to life and operate at full capacity. The Venue Manager will have full day-to-day operational responsibilities including:

• Ensuring the efficient management of the venue to control costs including wages, COGS, wastage etc
• Recruitment, rostering and timesheet approvals (we currently use TANDA)
• Hands on operational oversight, leading by example to train, develop and manage a diverse team of staff members to provide excellent customer service
• Develop and implement strategies to drive sales, increase profitability, and enhance customer satisfaction
• Develop and deliver a strong events strategy, ensuring profitability while supporting the requirements of the Port Hedland Community
• Liaising with the kitchen to ensure consistent quality and presentation of meals.
• Driving continuous improvement of the customer experience.
• Ensuring compliance with employment and workplace legislation including Fairwork, liquor licensing, council regulations, food safety and WHS
• Oversee inventory, ordering, and supplier relationships to ensure stock levels and product quality
• This position also the local contact for our staff rental accommodation, liaising with property managers to for all matters related to the lease and maintenance of the property. You’ll be fully supported by a team of hospitality experts, including other RWT Venue Managers, Executive Chef, Sales, Marketing, HR, Finance and Brewery Professionals.

Key Requirements

• Proven experience in hospitality management, preferably in a large brewery, bar, or restaurant setting.
• Experience in financial management, budgeting, and cost control
• Strong leadership skills with the ability to motivate and manage the performance of a diverse team
• Pragmatic approach to problem-solving and troubleshooting.
• Ability to work autonomously with direction and guidance from the Operations Leadership team.
• Strong customer service, communication and interpersonal skills.
• At least 5 years of hospitality, venue and people management experience.
• Ability to work evenings, weekends, and holidays as required
• Knowledge of Hospitality venue requirements and legislation
• Experience working in a country/rural location is an advantage
• Attractive Salary and career progression opportunities
• Housing Allowance or Primary room with ensuite in shared house provided
• Relocation Assistance
• Opportunity to open and lead this iconic venue
• Strong, growing brand
• Discounts across wider group of businesses
• Opportunity to work autonomously while having the full support of marketing, sales, finance and HR professionals to help you succeed