Venue Manager

Oscars Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Employee discounts

Employee Assistance Program

Career development

Training opportunities

Job summary

The Warwick and Events Centre, part of the Oscars Group, is seeking a hands-on Venue Manager to lead daily operations in a fast-paced hospitality setting in NSW. This full-time role requires strong gaming knowledge and proven leadership to drive guest experiences and commercial outcomes.

You will coach and develop departmental leaders, manage budgets and rosters, and ensure compliance across gaming, liquor, RSA and WHS while upholding the group's standards and training opportunities.

Qualifications

• Previous venue management experience in hospitality.
• Strong gaming operations and compliance knowledge.
• Proven ability to train and develop teams.
• Capability to manage budgets and labour.
• Excellent communication and problem-solving skills.

Responsibilities

• Oversee day-to-day operations of The Warwick and Events Centre.
• Lead, coach and develop a diverse hospitality team.
• Train and develop Department Managers to build leadership.
• Drive standards across gaming, F&B, service, and venue presentation.
• Monitor budgets, labour costs and financial targets.
• Ensure compliance with gaming, liquor, RSA, RCG and WHS.
• Build relationships with customers, suppliers and stakeholders.
• Roster planning and staff performance management.
• Lead by example to foster a high-performing culture.

Skills

Gaming background

Leadership

Team coaching

Budget management

Communication

Education

NSW RSA

RCG

Job description

About the Venue:
Located within the Holiday Inn Warwick Farm precinct, The Warwick is a busy and diverse hospitality venue featuring an open kitchen, wood-fired pizza, sports bar, beer garden, VIP lounge, retail liquor and a large-scale Events Centre. With a strong local customer base and a diverse range of hospitality and events offerings, The Warwick is a fast-paced venue that requires strong operational leadership across the business.

About the Role:
We are seeking an experienced Venue Manager to lead the day-to-day operations of The Warwick and Events Centre on a full-time basis.

This is a hands-on leadership role suited to an experienced hospitality manager with a strong gaming background and a proven ability to lead, train and develop high-performing teams.

You will take ownership of the venue's operational performance, team leadership and customer experience, working closely with the wider management team to drive high standards, compliance and commercial outcomes across The Warwick and Events Centre.

Key Responsibilities:

Oversee the day-to-day operations of The Warwick and Events Centre, ensuring consistent standards across all areas of the business

Lead, coach and develop a diverse hospitality team

Train, mentor and develop Department Managers to build a strong and capable leadership team

Drive high standards across gaming, food and beverage, customer service and venue presentation

Monitor and manage venue performance, budgets and key financial targets

Ensure compliance with all gaming, liquor, RSA, RCG and WHS requirements

Build strong relationships with customers, suppliers and key stakeholders

Manage rostering, labour costs and team performance

Identify opportunities to improve the customer experience and overall venue performance

Lead by example and foster a positive, accountable and high-performing team culture

About You:

Previous experience as a Venue Manager, Operations Manager or senior hospitality leader

Strong gaming background with a sound understanding of gaming operations and compliance

Proven experience leading, training and developing hospitality teams

Demonstrated ability to coach, mentor and develop strong Department Managers

Strong commercial acumen with experience managing budgets, labour and venue performance

Excellent communication, leadership and problem-solving skills

A hands-on management style with the ability to lead from the front

Current NSW RSA and RCG qualifications

Ability to work a flexible roster including evenings, weekends and public holidays

Lead a diverse and established hospitality venue

Work within the wider Holiday Inn Warwick Farm precinct

Opportunity to develop and influence a high-performing leadership team

Career development opportunities across the wider Oscars Group

Access to training and professional development

Employee discounts across Oscars Group venues

Employee Assistance Program

Join a growing, privately owned hospitality group

About Us:
Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986. Owned and operated by the Gravanis family, the group has grown from a single Inner West pub into one of Australia’s largest hospitality groups.

Today, Oscars Group operates a diverse portfolio of 46+ assets across NSW, Queensland and Victoria, including pubs and gaming, accommodation, restaurants, retail liquor, conference and event centres, chartered vessels, and commercial and residential developments.

We are driven by our people, our culture and our commitment to creating exceptional guest experiences across every venue.

If you're an experienced hospitality leader with a strong gaming background who thrives in a fast-paced environment and enjoys developing high-performing teams, we would love to hear from you.