Hotel Manager | Brickfield Hospitality

Welcome Hospitality; Sydney; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Salary + Super

Job summary

Brickfield Hospitality Group is seeking an experienced Hotel Manager to oversee end‑to‑end operations across a high‑volume venue in Sydney. You will manage F&B, events, financial outcomes, compliance and a large team to deliver outstanding guest experiences.

The role requires strong leadership, budgeting and regulatory knowledge, plus a focus on staff development and operational excellence. Full‑time with salary in the AU$80k–AU$85k range plus Super.

Qualifications

• Minimum 3 years' experience in a senior hospitality management role within a multi‑department venue.
• Proven experience managing high‑volume food & beverage operations and events.
• Strong financial and commercial acumen with budgets & KPIs.

Responsibilities

• Oversee all daily operations across bar, dining, kitchen, gaming, and functions.
• Coordinate service delivery for seamless, high‑quality guest experience.
• Monitor venue presentation, service standards, and SOPs; drive continuous improvement.
• Lead, mentor and develop a large multi‑disciplinary team; recruit, onboard, train and manage performance.
• Ensure compliance with licensing laws, WHS and employment obligations.
• Contribute to strategic planning and revenue growth initiatives.

Skills

Senior management

High-volume F&B

Budget management

Staff leadership

Licensing & compliance

Stakeholder management

Hospitality systems

Education

RSA/RCG Certification

First Aid Certification

Tools

MS Office

Hospitality systems

Job description

Job Type: Permanent position | Full time position

Job Description

A bit about us: Brickfield Hospitality Group is a Sydney-based hospitality group dedicated to creating vibrant, experience-driven venues that bring people together. With a strong focus on atmosphere, service, and memorable guest experiences, the group delivers spaces where every occasion feels exceptional- whether it's watching live sport, catching up with friends, or celebrating special moments.

From multi-level entertainment venues to classic pubs and late-night hotspots, Brickfield Hospitality venues are designed to cater to a diverse audience and create lasting experiences. Our venues include Scruffy Murphy's, Cheers Bar, World Square Bar and 3 Wise Monkeys in Sydney's Haymarket area as well as new acquisitions, Nags Head Hotel in Glebe and the Royal Albert in Surry Hills. About the Role

About the Role

We are seeking an experienced and hands-on Hotel Manager to oversee the end-to-end operations of a high-volume hospitality venue. This role is responsible for the overall performance of the venue, including food and beverage operations, functions and events, financial outcomes, compliance, and team leadership. The position requires a strong operational leader capable of managing a multi-department venue and delivering a consistently high standard of customer experience.

Key Responsibilities Operational Management

• Oversee all aspects of daily operations across bar, dining, kitchen, gaming, and functions
• Coordinate service delivery to ensure a seamless and high-quality customer experience
• Monitor and maintain venue presentation, service standards, and operational procedures
• Conduct regular operational audits and implement continuous improvement initiatives

Customer Experience & Venue Performance

• Drive a high standard of customer service across all areas of the venue
• Respond to and act on customer feedback to improve service delivery
• Build strong relationships with patrons, corporate clients, and the local community

Functions & Events

• Oversee the planning and execution of functions and events, including corporate events, weddings, and major calendar events
• Ensure appropriate staffing, resources, and operational readiness for all events
• Work closely with customers and internal teams to deliver successful outcomes

Financial Management

• Manage and achieve financial targets including revenue, labour costs, and expenses
• Oversee purchasing, stock control, and cost management
• Monitor financial performance and implement strategies to improve profitability

People & Culture

• Lead, mentor, and develop a large, multi-disciplinary team
• Manage recruitment, onboarding, training, and performance management
• Prepare and manage staff rosters in line with operational needs and budgets
• Foster a positive and high-performing team culture

Compliance & Licensing

• Ensure full compliance with licensing laws, WHS, food safety, and industrial relations requirements
• Maintain RSA/RCG registers and incident reporting processes
• Act as the primary point of contact for regulatory authorities when required

Strategic & Business Planning

• Contribute to strategic planning and business improvement initiatives
• Identify opportunities to grow revenue and enhance operational efficiency
• Participate in management meetings and drive execution of business objectives

Skills, Knowledge & Experience

• Minimum 3 years' experience in a senior hospitality management role within a multi-department venue
• Demonstrated experience managing high-volume food and beverage operations and events
• Strong financial and commercial acumen with experience managing budgets and KPIs
• Proven ability to lead and develop large teams
• Solid understanding of licensing, WHS, and employment obligations within hospitality
• Strong communication and stakeholder management skills
• Proficiency in Microsoft Office and hospitality systems

Qualifications & Certifications

• Current RSA and RCG Competency Card
• Current

First Aid Certificate Employment Type: Full-Time Salary range: $80,000 - 85,000 + Super