Venue Manager

Middle Brighton Baths; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

The Baths Middle Brighton is seeking a passionate Venue Manager to lead daily operations and guide our front-of-house and back-of-house teams. You will ensure exceptional guest experiences, oversee service delivery, and maintain compliance with OH&S and liquor licensing in a high-volume coastal setting.

Ideal candidates have 5+ years in hospitality management, strong communication, and hands-on leadership. This role offers a dynamic, supportive environment with opportunities to grow within the

Qualifications

• Must have a minimum of 5 years of hospitality industry background with proven management experience.
• High-volume cafe, restaurant and event operations knowledge including coffee/barista skillset.
• Hands-on, lived knowledge of food & beverage service.
• Availability to work a rotating roster, including evenings and weekends.
• Be a great communicator to lead a young and enthusiastic team.
• Responsible for the recruitment of new staff.
• Full working rights in Australia.

Responsibilities

• Support the Director in daily operations across the business, working closely together.
• Adhere to OH&S and Liquor License compliance.
• Maintain policy and procedures.
• Lead FOH & BOH teams, ensuring exceptional customer service.
• Assist in implementing service improvements and uphold service standards.
• Assisting with training, mentoring and motivating staff.
• Overseeing opening/closing procedures and facilitating smooth shift transitions.
• Managing bookings and floor plans.
• Manage staff rosters and shift checklists.

Skills

Hospitality management

Team leadership

Staff training

Barista skills

Roster management

Job description

The Baths Middle Brighton is a multi-faceted facility - All Day Dining Cafe (with Takeaway Kiosk) and Events Space located on the water's edge in Brighton with beachfront Port Phillip Bay & Melbourne city views.

Established in 1881, the Brighton Baths is a unique, historically significant and inspiring venue unlike any other. We are privileged to have a knowledgeable, dedicated management and FOH team that pride themselves on providing a high level of service that our premium clientele has come to expect.

We offer flexible working hours but weekend work & nights are essential, excellent working conditions with an excellent wage and the ability to grow within the venue.

About the Role:

We are currently seeking a passionate and experienced Venue Manager who is motivated, hands-on & committed person to support daily operations and help lead our dynamic team.

If you're a natural leader and are looking to grow your hospitality career in a professional and supportive environment ... this role is for you to thrive in a fast-paced workplace by setting the example & providing exceptional guest experience.

(This position requires an autonomous, and resilient solution-focused person to lead & guide our staff into an efficient and productive workday.)

Task will include but not limited to;

Supporting the Director in daily operations across the business, working closely together

Adhering to OH&S and Liquor License compliance

Maintain policy and procedures

Leading FOH & BOH teams, ensuring exceptional customer service

Assist in implementing service improvements and uphold service standards

Assisting with training, mentoring and motivating staff

Overseeing opening/closing procedures and facilitating smooth shift transitions

Managing bookings and floor plans

Manage staff rosters and shift checklists

We believe this is an amazing opportunity for the right candidate to make a difference to people's lives and work in a fun, energetic and dynamic environment.

Key Qualifications/ Experience

Must have a minimum of 5 years of hospitality industry background with proven management experience

Must have high-volume Cafe, Restaurant & Event operations knowledge including coffee/barista skillset

Hands-on, lived knowledge of food & beverage service

Availability to work a rotating roster, including evenings and weekends

Be a great communicator to lead a young and enthusiastic team

Responsible for the recruitment of new staff

Full working rightsin Australia

If you feel you can add value to our busy hospitality business we would love to hear from you.

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