Venue Manager (Torquay)

Blackman's Brewery; Torquay; Sur place; AUD 90 000 - 110 000; Plein temps

Avantages offerts par ce poste

Beer Club membership

Venue voucher

Food, beverage & merch discounts

Growth opportunities

Résumé du poste

Blackman’s Brewery in Torquay is seeking an experienced Venue Manager to lead a flagship venue (restaurant, kitchen, beer garden) with autonomy to run daily operations and champion exciting events. You will mentor a great team, collaborate with the Operations Manager, and push growth opportunities within our brewery family.

We offer a fun, beer-loving culture, staff discounts, and opportunities to shape events and beer launches while upholding Blackman’s standards and ethos.

Qualifications

• 2+ years venue or restaurant management experience across all aspects of venue operations.

Responsabilités

• Lead by example in all areas of the venue.
• Manage emails, rostering, stocktake, ordering and events management.
• Plan and create events, especially over winter, to utilise venue spaces.
• Maintain a fun, beer-focused environment and promote Blackman’s Brewery values.
• Motivate, train and lead staff; run weekly team meetings and reports.
• Develop training programs and refine systems and procedures.
• Handle tills and cash reconciliation.
• Deliver key performance indicators.

Connaissances

People management

Leadership

Hospitality

Communication

Description du poste

Are you an experienced people manager, passionate about hospitality, and love having the autonomy and responsibility to get on with things, run your venue, as well as having the opportunities to put forward new and exciting business ideas, and pitch and execute event opportunities?

Torquay is our special place – our flagship – and we have a fun-loving team of legends ready to meet the new Venue Manager of their dreams. This venue comprises restaurant, kitchen, and beer garden.

This is a place you can be passionate about and proud to work for, and one you will want to have a beer in. After all, we do make the best beer on the Surf Coast, Bellarine, and Geelong. We strive for every person who walks through our doors to have a whole lot of fun.

If you’re an exceptional leader who can set the venue up for success, plus nurture and support our great team, we are looking at you to put your best foot forward and apply for this role.

Who we are:

Blackman’s Brewery is an award-winning Victorian Brewery with three hospitality venues located in Torquay, Geelong and Ocean Grove, and beer distributed Australia-wide. We are a tight-knit group of people who love what we do, and we are growing. We are independent, family run, and family owned. We make our beers with the best quality ingredients we can get our hands on, we give them the right amount of time in tank, and we don't rush them through to meet deadlines. Our core range is made up of beers that cover a variety of flavours and styles; we want to make good beer for everyone.

What we’re offering you:

• A positive working environment, with both guidance and support, plus room to grow beyond the Venue Manager role. You’ll have regular exposure to kitchen and other venue operations, HR, Sales, Marketing, Major Events, and brewery operations teams.
• Report directly to the Operations Manager so you can have your ideas worked through and actioned quickly without the red tape of a large corporate organisation.
• No day ever the same! If you like variety, learning, adapting, and thinking on your feet, this one is for you.
• You’ll become a member of the Blackman's Beer Club! You get a case of our award-winning beers each month with exclusive Blackman’s Beer Club beers, or a venue voucher.
• Food, beverage, and merch discounts.
• Input into beer events and new seasonal release beers.
• Pathways to other areas of the Blackman’s Brewery Group.
• Helping to grow a family business who happen to make the BEST beer in Geelong and the Surf Coast!

Here are the primary responsibilities of the role:

• Lead by example from the front, being ‘hands on’ in all areas of the venue.
• Set the example on how things should be done in both a professional and friendly style.
• Be responsible for all aspects of running the venue; work with the Operations Manager to ensure smooth running of the venue including managing emails, upholding Blackman’s standards, stocktake and ordering, rostering, and events management.
• Plan and create events, especially over winter, to utilise venue and beer garden spaces.
• Ensure a fun, relaxed and beer focused environment for our beloved customers to enjoy beer and food whilst promoting Blackman’s Brewery values.
• Motivate, train, and lead staff, creating a professional yet fun workplace environment.
• Leading weekly team meetings and delivering weekly financial and operational reports.
• Create training programs and help refine systems and procedures.
• Responsible for tills and safe and accurate reconciliation.
• Ability to keep a calm head at all times and run the venue; especially during extremely busy periods and over summer.
• Achieve and deliver key performance indicators.

Here are the qualities we’re looking for:

• An energetic, enthusiastic and fun beer-loving legend who loves hospitality and leading a team. We’d love you to be able to hit the ground running!
• Outstanding communication skills up, down, and across. You must be able to give and follow instructions carefully, connect with and speak the Blackman's lingo and with a smile. Smiling is very important.
• Flexibility. You must be able to fit well within our team but get on with things on your own.
• Be seriously organised. Organisation is key, you must be able to demonstrate that you can work across a range of projects all at once, in a deliberate manner.
• Commitment to the good beer cause and a love of good beer – we want you to become part of the Blackman’s family and spread the good beer work.
• 2+ years venue or restaurant management experience across all aspects of venue operations. This role involves taking the lead on rostering, managing emails, upholding and enforcing Blackman’s standards and ethos, creating and executing promotional events, conducting stocktake, ordering, and growing opportunities for the venue and beer garden in Torquay.
• A keen operator who will take ownership of our flagship venue with pride and purpose.
• Events experience will be regarded favourably.

If you love beer, love providing exceptional hospitality, and love life, then we would love to hear from you!

Applications close 20th October and we are looking at a late October or early November start date.