Venue Manager

Universal Hotels Group; Fairfield; On-site; AUD 90,000 - 120,000; Full time

Job summary

Universal Hotels is recruiting an experienced Venue Manager for a high-volume gaming venue in Fairfield, NSW. You will oversee floor, bar, gaming and compliance, and lead a large team during extended trading hours.

You will bring proven venue-management experience in gaming-heavy environments, strong financial acumen, and RSA/RSG credentials. This role offers a hands-on leadership position within a family-owned hospitality group delivering community-focused venues.

Qualifications

• Proven experience as a Venue Manager or senior gaming manager.
• Strong hands-on experience across gaming, TAB and Keno operations.
• Current RSA and RSG certification (NSW).
• Understanding of Fairfield local area and community focus.
• Confident leader capable of managing a demanding roster.
• Willingness to work late nights and extended hours.

Responsibilities

• Oversee all day-to-day operations across extended trading hours
• Lead a large gaming floor, including TAB and Keno operations
• Ensure full compliance with gaming, liquor licensing and RSA/RSG obligations
• Roster, manage, train and support performance across a sizeable team
• Manage budgets, labour costs and P&L performance
• Build strong relationships with the local Fairfield community and regulars
• Handle cash management, EOD reconciliation and reporting
• Work closely with the Universal Hotels support team to drive venue performance

Skills

Venue operations

Team leadership

Gaming operations

Budgeting & P&L

RSA/RSG compliance

Job description

An experienced Venue Manager role for one of Sydney's top 100 gaming venues, part of the Universal Hotels group. This is a gaming-heavy, high-volume venue and requires someone who can run it with total confidence across every part of the operation — floor, bar, gaming and compliance.

Key responsibilities

Oversee all day-to-day operations across extended trading hours

Lead a large gaming floor, including TAB and Keno operations

Ensure full compliance with gaming, liquor licensing and RSA/RSG obligations

Roster, manage, train and support performance across a sizeable team

Manage budgets, labour costs and P&L performance

Build strong relationships with the local Fairfield community and regulars

Handle cash management, EOD reconciliation and reporting

Work closely with the Universal Hotels support team to drive venue performance

About you

Proven experience as a Venue Manager or senior gaming manager in a high-volume venue

Strong, hands-on experience across gaming, TAB and Keno operations

Current RSA and RSG certification (NSW)

Genuine understanding of, and connection to, the Fairfield local area

Confident leader who thrives managing a team across a demanding roster

Comfortable working late nights and extended trading hours

Strong financial acumen — budgets, cost control, reporting

About us

Universal Hotels is a family-owned hospitality and property group based in New South Wales, proudly delivering a diverse range of pub, bar, restaurant, and nightclub experiences across Sydney. Owned and operated by the Kospetas family since 1998, the group has built a long-standing reputation for quality venues, vibrant atmosphere, and community-focused hospitality.