Casual Event Services Supervisor

Brisent; Cairns Regional; On-site; AUD 39,000 - 55,000; Part time

Benefits offered by this job

Flexible casual work

Supportive team

Hands-on experience

Work-life balance

Event exposure

Job summary

Legends Global is seeking a Casual Events Services Supervisor to support event operations at Cairns Convention Centre. You will be the main client contact during events, ensuring smooth delivery and exceptional service.

Join a dynamic team and gain hands-on experience across local, national and international events, with flexible casual hours that fit around event requirements and a focus on well-being and work-life balance.

Qualifications

• Candidates should demonstrate excellent customer service and strong people skills.
• Ability to communicate confidently with clients and colleagues.
• Experience or understanding of events and food & beverage operations.
• Willingness to learn and contribute to team success.

Responsibilities

• Be the main contact for clients during events, answering questions and helping with requests to ensure events run smoothly.
• Monitor operational activities and resolve issues as they arise.
• Coordinate with different departments to ensure smooth event operations.
• Record event details, updates, and post-event notes in the Event Management System.
• Provide friendly and professional customer service to create a positive experience for clients and guests.

Skills

Customer service

People skills

Communication

Teamwork

Event operations knowledge

Job description

Job ID: 164870
Department: Events and Operations
Venue: Cairns Convention Centre

CASUAL EVENTS SERVICES SUPERVISOR

ABOUT THE ROLE:

Love events and working with people?

Join our Event Services team and help bring conferences, exhibitions, and live events to life. You'll deliver exceptional customer service and play a key role in creating memorable experiences for our clients.

What you’ll be doing:

• Be the main contact for clients during events, answering questions and helping with requests to ensure events run smoothly.
• Monitor operational activities, and resolve any issues that may arise
• Communicate and coordinate with different departments to ensure smooth event operations
• Record event details, updates, and post event notes in the Event Management System
• Help create a positive experience for clients and guests by providing friendly and professional customer service

ABOUT YOU:

You’re a people person who enjoys making things happen.

You will:

• Communicate confidently with clients and colleagues
• Have an understanding of events and food & beverage operations
• Work varied hours during weekends and evenings, to meet the needs of clients. Rostered hours are based on event requirements and will vary weekly
• Have a strong willingness to learn
• Thrive in a team environment and love contributing to team success

WHAT’S IN IT FOR YOU?

• Work behind the scenes of exciting local, national and international events
• Be part of a fun, supportive team
• Gain hands‑on experience across a variety of events
• Flexible casual work that fits around your lifestyle
• A workplace that values well‑being and work life balance

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services, including feasibility and consulting, owner's rep, sales, partnerships, venue management, hospitality, merchandise, and content and booking. Our white‑label approach ensures our partners remain front and centre while we harness the power of our global network - including over 450 venues, 20,000 events, and 165 million guests annually - to enhance their business and guest experience.

In the Asia Pacific & Middle East region, Legends Global is honoured that the worlds most esteemed brands and venues across the sports, entertainment, attractions, conventions and leisure industries trust us to achieve their vision, maximise their business and enhance the experience of fans and guests. Locally we support venues including Coca Cola Arena (Dubai), Brisbane Convention & Exhibition Centre, Qudos Bank Arena (Sydney), ICC Sydney, Te Pae Christchurch Convention Centre (NZ), RAC Arena Perth and Kai Tak Sports Park in Hong Kong.

If you're passionate about forging win-win partnerships, crafting unforgettable guest experiences, and leading innovative venue and event operations, we'd love to meet you.

Grow an exciting career at Legends Global - backed by a supportive, inclusive culture, an unmatched network of resources and benefits, and inspiring team members united in helping each other succeed every step of the way.

Feel like a place where you'd thrive? Join us in our persistent mission of living up to The Legends Global Way.

At Cairns Convention Centre we are committed to creating a culturally safe and inclusive environment which values and respects diverse abilities, styles, backgrounds, experiences and perspectives. We welcome and encourage applications from people with diverse backgrounds, including Aboriginal and Torres Strait Islander people, people with visible and invisible disability, the LGBTQI+ community, culturally diverse people and other diverse communities.

Working in the venue and event industry means supporting the delivery of events across our event calendar. This means that weekend, evening and public holiday work will be required.

A satisfactory National Police Records Check is required for this role.

To be eligible for employment you must have valid working rights in Australia.