Venue Operations & Booking Coordinator

Cairns Regional Council; Cairns Regional; On-site; AUD 72,000 - 79,000; Full time

Benefits offered by this job

Flexible working arrangements

Fitness Passport

5 weeks annual leave

Personal leave (3 weeks)

Job summary

Cairns Regional Council is seeking a Venue Liaison Officer to deliver high-quality customer service and administrative support across Council venues and facilities.

Based in Cairns, the role manages venue bookings, coordinates maintenance, administers permits, and ensures accurate data and records across Council systems. This full-time permanent position offers a competitive salary and benefits as part of the City Venues Team.

Qualifications

• Secondary education to Grade 12 and suitable qualifications or experience relevant to administrative and clerical work.
• Demonstrated experience in the performance of clerical duties, accounts, financial recording and office administration tasks.
• Highly developed time management and organisational skills.
• Demonstrated computer skills and ability with appropriate computer software in particular Microsoft Office applications.
• Well-developed written, verbal and interpersonal communication skills including problem-solving and conflict resolution skills.

Responsibilities

• Deliver high-quality customer service and administrative support across Council's venues and facilities.
• Manage venue bookings and coordinate maintenance activities.
• Administer permits and ensure accurate data and record management across Council systems.
• Engage with a diverse range of customers and provide efficient, professional service.
• Contribute to a fast-paced, team-oriented work environment.

Skills

Customer service

Administrative support

Bookings management

Microsoft Office

Education

Secondary education to Grade 12

Tools

Microsoft Office

Job description

Cairns Regional Council is seeking a Venue Liaison Officer to deliver high-quality customer service and administrative support across Council venues and facilities.

Based in Cairns, the role manages venue bookings, coordinates maintenance, administers permits, and ensures accurate data and records across Council systems. This full-time permanent position offers a competitive salary and benefits as part of the City Venues Team.