Vehicle Safety Operations & Compliance Coordinator

Department of Transport and Planning; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Department of Transport and Planning in Melbourne is seeking a Vehicle Safety Operations Officer to join the Vehicle Safety Standards group. The role focuses on maintaining administration and business-support systems, coordinating resources and work activities, and providing guidance to customers, partners and stakeholders in line with legislation and policies.

You will review processes, support training, enable efficient service delivery, and build strong, collaborative relationships to achieve

Qualifications

• Responds promptly to stakeholder needs and takes ownership of enquiries.
• Builds collaborative relationships and adapts communication to stakeholders.
• Applies sound problem-solving and judgement to interpret guidelines and resolve issues.
• Identifies opportunities to improve processes and supports efficient ways of working.
• Understands how business policies affect day-to-day operations and spots gaps.

Responsibilities

• Maintains administration and business-support systems across the Vehicle Safety Standards group.
• Coordinates resources and work activities.
• Manages correspondence and maintains accurate data in systems.
• Provides advice to customers, partners and stakeholders in line with legislation and policies.
• Supports staff and partner training and continuous improvement initiatives.
• Fosters strong relationships with internal and external stakeholders to achieve positive outcomes.

Skills

Stakeholder management

Communication adaptability

Problem-solving

Process improvement

Policy interpretation

Job description

Department of Transport and Planning in Melbourne is seeking a Vehicle Safety Operations Officer to join the Vehicle Safety Standards group. The role focuses on maintaining administration and business-support systems, coordinating resources and work activities, and providing guidance to customers, partners and stakeholders in line with legislation and policies.

You will review processes, support training, enable efficient service delivery, and build strong, collaborative relationships to achieve