Team Leader Vehicle Safety

Department of Transport and Planning; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Department of Transport and Planning in Melbourne seeks an experienced leader to head a team delivering comprehensive administration and business support for the Transport Services group. You will steer rostering, workflows and day-to-day operations to ensure efficient service delivery and strong stakeholder engagement.

Applicants should bring substantial team leadership and government-process experience, a current driver licence, and excellent organizational skills to support safe,

Qualifications

• Experience leading administration or business support teams in a regulatory or government setting.
• Current and valid driver licence.
• Strong organizational and communication skills.

Responsibilities

• Lead a team delivering admin and business support for Transport Services.
• Coordinate rostering, workflows and resource management to meet service levels and KPIs.
• Engage with stakeholders to resolve issues and drive continuous improvements.

Skills

Team leadership

Administration

Stakeholder engagement

Operational planning

Tools

MS Office

Job description

About Us

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.

About the role

This position is responsible for leading a team that delivers comprehensive administration and business support services across the Transport Services group. The role will be required to facilitate and maintain efficient work practices and systems that support the team responsible for managing a network of partners who deliver an extensive and diverse range of vehicle safety products and services to customers. The role provides leadership and direction across the team to ensure the effective delivery of support services, including rostering, management of operational matters and resolution of day-to-day issues.

What we’re looking for

You’re someone who:

• Effectively leads, manages, motivates and develops team members to support the immediate, interim and long term operational and business needs.
• Coordinate the planning, work scheduling, resource management and capability development matters required for the effective operation of the team, including the achievement of agreed service levels and key performance indicators
• Contribute to the development of appropriate responses to registration and vehicle safety issues, enquiries and complaints by using knowledge within the vehicle safety function
• Conduct formal and informal communication and engagement with stakeholders to understand operational issues and identify innovative opportunities for business improvement and increased productivity
• Drive the delivery of change projects by managing the allocation of cross-functional resources to achieve successful outcomes

Click here to access the Position Description.

Qualifications and experience

You’ll bring:

• Relevant experience in team leadership, administration or operational support, preferably within a vehicle safety, registration or related regulatory environment.
• Current and valid Driver Licence

Pre-employment checks and employment conditions

Relevant pre-employment screening and reference checks will be required. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy

Important information

Applications close at 11.59pm on Monday, 26th October 2026. Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Matthew Fitzpatrick - [emailprotected]

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