UX & Digital Experience Specialist — Flexible Hours

Inner West Council; Sydney; Presencial; AUD 115 000 - 128 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Gym membership from $18.65/week

Flexible work arrangements

Resumo da oferta

Inner West Council in Sydney is seeking a Digital Experience and User Experience Specialist to design accessible, intuitive digital experiences for customers and staff. You will apply user research, analytics and feedback to understand needs and identify opportunities for improvement.

This role focuses on UI/UX across council websites, intranet and forms, with emphasis on WCAG compliance, content strategy and collaborative stakeholder engagement to deliver high-quality digital solutions.

Qualificações

• Formal qualifications in user experience, interaction design, communications, information technology or a related discipline, or equivalent relevant experience.
• Experience applying user-centred design, UI/UX principles to websites or intranets with user research, usability testing, information architecture, prototyping, and translating findings into design recommendations.
• Strong knowledge of web accessibility standards and inclusive design, including WCAG, with proficiency in Adobe Creative Cloud or equivalent.
• Experience with CMS and website development principles; commitment to learning, EEO, risk management, WHS, quality customer service and ethical practice.

Responsabilidades

• Design and enhance accessible, intuitive and user-centred digital experiences for customers and staff.
• Provide specialist UI/UX design and accessibility expertise across Council’s website, staff intranet, forms and assigned digital initiatives.
• Draw on user research, analytics and feedback to understand needs and identify opportunities for improvement.
• Translate findings into design recommendations and acceptance criteria.

Conhecimentos

User experience design

Accessibility (WCAG)

User research

Usability testing

Information architecture

Prototyping

Stakeholder engagement

Formação académica

Formal qualifications in UX, interaction design, communications, IT or related discipline

Ferramentas

Adobe Creative Cloud

Content Management Systems

Descrição da oferta de emprego

Inner West Council in Sydney is seeking a Digital Experience and User Experience Specialist to design accessible, intuitive digital experiences for customers and staff. You will apply user research, analytics and feedback to understand needs and identify opportunities for improvement.

This role focuses on UI/UX across council websites, intranet and forms, with emphasis on WCAG compliance, content strategy and collaborative stakeholder engagement to deliver high-quality digital solutions.