User Experience Designer

National Museum of Australia; Canberra; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading cultural institution in Canberra is seeking a User Experience Designer to enhance digital experiences through innovative design. The role involves crafting human-centered solutions, prototyping, and adhering to accessibility standards. Applicants should possess expertise in UX methodologies and a strong commitment to ongoing improvements in digital services. The position allows for hybrid work arrangements, providing a unique opportunity to contribute to a significant digital transformation journey, with applications closing on March 8th, 2026.

Qualifications

• Experience in user-centered design methodologies.
• Proficient in designing accessible digital solutions.
• Ability to communicate design concepts effectively.

Responsibilities

• Design, test, and evaluate digital solutions.
• Apply UX methods to improve stakeholder experiences.
• Create user flows and prototypes for usability testing.

Skills

Human-centered design

Prototyping skills

User experience design

Presentation skills

Job description

We have an exciting opportunity for the right candidate to join our growing Digital team in the Growth and Engagement Division at the National Museum of Australia. This is a unique chance to play a pivotal role in shaping the future of the Museum and enhancing its digital experiences as we embark on an exciting digital transformation journey.

User Experience Designer

The UX Designer plays a crucial role in crafting innovative and cutting-edge digital experiences, with a strong emphasis on human-centered design and continuous improvement. This position is essential in ensuring that the National Museum of Australia delivers outstanding digital experiences through thoughtful feature design, engaging content, and a commitment to ongoing delivery, all while adhering to modern accessibility best practices.

As part of our dynamic Digital team, the UX Designer will actively contribute to the enhancement of existing digital services and support the execution of various projects and programs. They will be responsible for designing, testing, and evaluating solutions to ensure that both stakeholder and agency requirements are met. By interpreting evidence-based research, the UX Designer will integrate valuable insights into their work, ensuring high-quality design outcomes.

The role is a hybrid role with some onsite work required. Portfolio’s welcome.

Key accountabilities

• Use evidence-based approaches to assist in the creation of accessible solutions centred on users’ needs, aims and behaviour that meet agency standards and guidelines.
• Apply user centred design/user experience design (UX) methodology to deliver enterprise outcomes and improvements to stakeholder and user experiences.
• Identify user needs, business requirements and undertake rapid and iterative prototyping using agency prototyping tools.
• Adhere and contribute to relevant UI design patterns, frameworks and governance (including application of branding).
• Design assets such as user flows, prototypes, wireframes and other assets for proof of concept and usability testing.
• Design across a range of outputs including the web and museum interfaces.
• Develop and maintain stakeholder relationships to achieve strategic objectives.
• Presentation Skills: Proficiency in presenting design concepts and rationale to various audiences, including team members and stakeholders.
• Staying Current: Commitment to keeping up with design trends, tools, and best practices to ensure the design system remains relevant and effective.
• Demonstrate a strong commitment to Work Health and Safety (WH&S) by actively supporting a positive safety culture, following the Museum’s WHS policies and procedures, and complying with reasonable instructions to ensure alignment with the Work Health and Safety Act 2011

To apply

Applicants must include a 2-page pitch addressing their suitability for the role against the essential and desirable Skills, experience and qualifications. Applicants must also provide a resume and contact details for 2 referees.

Visit https://www.nma.gov.au/about/employment and apply online.

Applications close 11:59pm, Sunday 8th March 2026

Reasonable adjustments are available throughout the recruitment process. If you require, or would like to discuss reasonable adjustments, please contact the Contact Officer for this position.