Public Sector UX & Digital Experience Specialist

Ourmob.com.au Chemistry Pty

Sydney

Hybrid

AUD 115,000 - 128,000

Full time

5 days ago
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Benefits offered by this job

Gym membership
Flexible work options

Job summary

Inner West Council is seeking a Digital Experience and User Experience Specialist to design accessible, intuitive web experiences for customers and staff, spanning Council’s website, intranet and forms.

You will apply user-centred design, accessibility standards (WCAG) and analytics to identify opportunities for improvement, translating findings into practical design recommendations while coordinating with stakeholders.

Qualifications

  • Formal qualifications in UX, interaction design, IT or related discipline.
  • Experience applying user-centred design to websites and intranets with usability testing.
  • Knowledge of WCAG accessibility standards and inclusive design.
  • CMS experience and web development principles.
  • Experience using analytics and user feedback to prioritise improvements.
  • Experience delivering digital change initiatives and coordinating stakeholders.

Responsibilities

  • Design accessible, intuitive, user-centred digital experiences for customers and staff.
  • Provide specialist UI/UX and accessibility expertise across Council’s website and intranet.
  • Use user research, analytics and feedback to identify opportunities for improvement.
  • Coordinate with stakeholders and translate findings into design recommendations.

Skills

User-centred design
UI/UX principles
Stakeholder engagement
Analytics & feedback
Communication skills
SEO knowledge

Education

UX/Interaction design degree

Tools

Adobe Creative Cloud
HTML/CSS
CMS experience

Job description

Inner West Council is seeking a Digital Experience and User Experience Specialist to design accessible, intuitive web experiences for customers and staff, spanning Council’s website, intranet and forms.

You will apply user-centred design, accessibility standards (WCAG) and analytics to identify opportunities for improvement, translating findings into practical design recommendations while coordinating with stakeholders.

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