Public Sector UX & Digital Experience Specialist

Ourmob.com.au Chemistry Pty

Sydney

Hybrid

AUD 115,000 - 128,000

Full time

5 days ago

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Benefits offered by this job

Gym membership

Flexible work options

Job summary

Inner West Council is seeking a Digital Experience and User Experience Specialist to design accessible, intuitive web experiences for customers and staff, spanning Council’s website, intranet and forms.

You will apply user-centred design, accessibility standards (WCAG) and analytics to identify opportunities for improvement, translating findings into practical design recommendations while coordinating with stakeholders.

Qualifications

Formal qualifications in UX, interaction design, IT or related discipline.
Experience applying user-centred design to websites and intranets with usability testing.
Knowledge of WCAG accessibility standards and inclusive design.
CMS experience and web development principles.
Experience using analytics and user feedback to prioritise improvements.
Experience delivering digital change initiatives and coordinating stakeholders.

Responsibilities

Design accessible, intuitive, user-centred digital experiences for customers and staff.
Provide specialist UI/UX and accessibility expertise across Council’s website and intranet.
Use user research, analytics and feedback to identify opportunities for improvement.
Coordinate with stakeholders and translate findings into design recommendations.