Urgent Care Medical Receptionist — Calm, Client-Focused

Bupa; Geelong; On-site; AUD 40,000 - 56,000; Part time

Benefits offered by this job

Health insurance discounts

Partner discounts (Apple, JB Hi-Fi)

Gym and spa discounts

Job summary

Bupa Geelong Urgent Care Belmont is seeking a casual Medical Receptionist to greet patients and manage front-desk operations with warmth and efficiency. You’ll coordinate patient flow, update records, handle bookings, and liaise with the care team to ensure smooth clinic operations in a fast-paced urgent care setting.

We value patient-focused service, accuracy in registrations and payments, and a collaborative approach to supporting our clinical staff.

Qualifications

• GP Medical Receptionist experience is required.
• Experience with Best Practice software is advantageous.
• Ability to be the sole receptionist on shift and greet patients professionally.

Responsibilities

• Greet patients and visitors in a professional, friendly manner from arrival to departure.
• Register new patients and update patient information accurately in the clinic system.
• Manage appointment bookings and coordinate with medical staff for consultations and tests.
• Process payments, health insurance claims and billing inquiries with confidentiality.
• Keep reception area clean, stocked, and organized; monitor inventory.

Skills

GP reception experience

Front desk comms

Cash handling

Tools

Best Practice software

Job description

Bupa Geelong Urgent Care Belmont is seeking a casual Medical Receptionist to greet patients and manage front-desk operations with warmth and efficiency. You’ll coordinate patient flow, update records, handle bookings, and liaise with the care team to ensure smooth clinic operations in a fast-paced urgent care setting.

We value patient-focused service, accuracy in registrations and payments, and a collaborative approach to supporting our clinical staff.