Urgent Care Front Desk Specialist for Patient Care & Admin

ForHealth Group; Gladstone Regional; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Uniform provided

Employee Assistance Program

Flare benefits platform

Novated leases

Fitness Passport

Dental discount

Private health insurance discount

Job summary

ForHealth Group is seeking an Urgent Care Receptionist for our Gladstone practice. This casual front desk role focuses on welcoming patients, data entry, appointment scheduling, and handling calls to support clinical staff.

Ideal candidates have strong customer service, clear communication, and the ability to multi-task in a fast-paced environment. Pracsoft/Medtech familiarity is a plus; working with children checks may apply. Be part of a nationwide healthcare network.

Qualifications

• Exceptional customer service skills and a friendly, professional telephone manner.
• Excellent communication skills and the ability to multi-task in a busy front desk.
• Detail oriented with strong data entry and organisational abilities.
• Knowledge of Pracsoft/Medtech is an advantage.

Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting and entering patient details into the database.
• Scheduling appointments when required.
• Answering telephone calls and enquiries.
• Administration support and other ad hoc duties.

Skills

Customer service

Communication

Detail oriented

Multitasking

Telephone manner

Education

Experience in customer service

Tools

Pracsoft

Medtech

Job description

ForHealth Group is seeking an Urgent Care Receptionist for our Gladstone practice. This casual front desk role focuses on welcoming patients, data entry, appointment scheduling, and handling calls to support clinical staff.

Ideal candidates have strong customer service, clear communication, and the ability to multi-task in a fast-paced environment. Pracsoft/Medtech familiarity is a plus; working with children checks may apply. Be part of a nationwide healthcare network.