Urgent Care Receptionist: Welcoming Patients & Admin Pro

Hanover Insurance Group, Inc.; Gladstone Regional; Presencial; AUD 50.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uniform provided

Employee Assistance Program (EAP)

Flare benefits platform

Salary packaging options

Fitness Passport

Dental discount for employees

Private health insurance

Descripción de la vacante

ForHealth Group in Australia is seeking a Gladstone Medical Receptionist for our Kedron urgent care practice. You will be the welcoming face at the front desk, manage patient intake and support healthcare professionals with administrative tasks.

You will greet patients, collect and update details, schedule appointments, answer phones, and provide general admin support to keep the centre running smoothly. The role requires excellent communication, a professional telephone manner, and the ability

Formación

• Experience in front-desk reception is preferred.
• Excellent communication and interpersonal skills.
• Ability to enter patient data accurately and manage appointments.
• Working with Children’s check / Police check may be required.

Responsabilidades

• Greet patients and direct them to the relevant services.
• Collect and enter patient details into the database.
• Schedule appointments and manage calendar.
• Answer calls and respond to inquiries.
• Provide general administrative support.

Conocimientos

Customer service

Telephone etiquette

Multitasking

Communication skills

Professional appearance

Herramientas

Pracsoft/Medtech

Descripción del empleo

ForHealth Group in Australia is seeking a Gladstone Medical Receptionist for our Kedron urgent care practice. You will be the welcoming face at the front desk, manage patient intake and support healthcare professionals with administrative tasks.

You will greet patients, collect and update details, schedule appointments, answer phones, and provide general admin support to keep the centre running smoothly. The role requires excellent communication, a professional telephone manner, and the ability