Unified Communications Voice Technician (Cisco) – Hybrid

Australian Capital Territory; Canberra; Híbrido; AUD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Digital Canberra is seeking an experienced Voice Technician to join our Unified Communications team in Canberra. You will support and maintain the ACT Government collaboration network across Directorates and sites, troubleshoot faults, and help configure voice, contact centre, video conferencing and digital signage services.

You will work with policy experts and technologists, documenting procedures and updating knowledge bases to ensure reliable government services.

Formación

• Experience with collaboration technologies and Cisco systems.
• Ability to document procedures, processes and configurations.

Responsabilidades

• Support and maintain the ACT Government collaboration network across Directorates and sites.
• Troubleshoot faults and configure voice, contact centre, video conferencing and digital signage services.
• Review and update technical procedures, knowledge base articles and configurations.

Conocimientos

Cisco

Voice technologies

Mobile devices & services

Documentation

Collaboration tech

Herramientas

Cisco Unified Communications

Descripción del empleo

Digital Canberra is seeking an experienced Voice Technician to join our Unified Communications team in Canberra. You will support and maintain the ACT Government collaboration network across Directorates and sites, troubleshoot faults, and help configure voice, contact centre, video conferencing and digital signage services.

You will work with policy experts and technologists, documenting procedures and updating knowledge bases to ensure reliable government services.