Turnaround Manager – Airline Ops & On-Time Delivery

Jetstar; Sydney; On-site; AUD 140,000 - 180,000; Full time

Job summary

Jetstar Airways Pty Ltd is seeking a Turnaround Manager based at Sydney Airport. You will lead day-of-operations performance for aircraft turnarounds, drive the Precision Timing Schedule (PTS), and coordinate with JOCC, Engineering and ground service providers to ensure safe and on-time departures.

You will manage a 7-day rotational shift, guiding frontline teams and partnering with internal and external stakeholders to deliver consistent results across FOH and BOH operations.

Qualifications

• Experience in airport or airline operations.
• Proven leadership in a Turnaround Manager or similar role.
• Experience leading frontline teams in a dynamic, shift-based environment.
• Strong coordination across internal and external partners.
• Customer-focused with a focus on on-time performance.

Responsibilities

• Leading day-of-operations performance across aircraft turnarounds, ensuring alignment to PTS.
• Proactively identifying and managing operational risks, minimising impact to customers and on-time performance.
• Coordinating aircraft movements with JOCC, Engineering, airport authorities and ground service providers.
• Providing operational oversight of ground handling partners to ensure safe and efficient delivery.
• Supporting domestic and international operational performance outcomes.
• Driving performance against safety, OTP, customer satisfaction and cost outcomes.
• Acting as an escalation point for disruptions and complex operational issues.
• Optimising turnaround activities to ensure timely and efficient flight departures.
• Building strong relationships with airport stakeholders and suppliers to deliver consistent results.
• Leading, coaching and supporting frontline teams in a shift-based environment.
• Partnering with Performance Managers to uplift capability and on-shift performance.
• Championing safety, OH&S standards across all activities.
• Contributing to continuous improvement initiatives and operational projects.

Skills

Airport operations

Turnaround management

Stakeholder management

Decision making under pressure

Frontline coaching

Job description

Jetstar Airways Pty Ltd is seeking a Turnaround Manager based at Sydney Airport. You will lead day-of-operations performance for aircraft turnarounds, drive the Precision Timing Schedule (PTS), and coordinate with JOCC, Engineering and ground service providers to ensure safe and on-time departures.

You will manage a 7-day rotational shift, guiding frontline teams and partnering with internal and external stakeholders to deliver consistent results across FOH and BOH operations.