Traveling Branch Banking Specialist

CommBank; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

CommBank’s Retail Banking Services team is seeking a Customer Banking Specialist to support customers across branches in Melbourne. You’ll help with Home Loans, Personal Banking, and Financial Advice, guiding customers through in-branch technology and digital options.

Expect travel between branches as needed and a predetermined roster. You’ll need proven customer service experience in financial services or retail, excellent communication, and the ability to place the customer at the centre of

Qualifications

Responsibilities

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

Skills

Customer service

Communication skills

Problem solving

Teamwork

Job description

CommBank’s Retail Banking Services team is seeking a Customer Banking Specialist to support customers across branches in Melbourne. You’ll help with Home Loans, Personal Banking, and Financial Advice, guiding customers through in-branch technology and digital options.

Expect travel between branches as needed and a predetermined roster. You’ll need proven customer service experience in financial services or retail, excellent communication, and the ability to place the customer at the centre of