Travel Partnerships & Product Lead

Virgin Australia; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Virgin Australia Group is seeking a Product & Partnership Specialist in Sydney to shape travel products and partnerships across Virgin Australia and Velocity. You will manage day-to-day partner relationships, turn customer insights into product improvements and drive revenue growth through campaigns and seamless digital experiences.

You’ll work with cross-functional teams including digital, marketing, commercial and analytics, ensuring alignment with strategic goals and delivering a

Qualifications

• Five or more years’ experience in product or partnership management within travel, service or financial sectors.
• Experience managing third-party relationships and developing partner strategies.
• Strong commercial judgement with budgeting, forecasting and reporting skills.
• Data-driven mindset using analytics tools to drive action.
• Understanding of e-commerce, digital product management and partner marketing.
• Ability to influence stakeholders and drive cross-team collaboration.

Responsibilities

• Manage product roadmaps to improve customer satisfaction, grow revenue and hit targets.
• Build and maintain strong partner relationships, monitor SLAs and contractual commitments.
• Collaborate with digital, marketing, commercial and analytics teams to deliver product enhancements and campaigns for Virgin Australia and Velocity.
• Analyze product and partnership performance to identify trends and growth opportunities.
• Support budgeting, forecasting and regular performance reporting.
• Coordinate digital product initiatives and maintain project updates in Jira while resolving blockers.

Skills

Product management

Partnership management

Data analysis

Excel

Agile methods

Education

Bachelor's degree in business

Tools

Jira

Adobe Analytics

Power BI

Job description

Virgin Australia Group is seeking a Product & Partnership Specialist in Sydney to shape travel products and partnerships across Virgin Australia and Velocity. You will manage day-to-day partner relationships, turn customer insights into product improvements and drive revenue growth through campaigns and seamless digital experiences.

You’ll work with cross-functional teams including digital, marketing, commercial and analytics, ensuring alignment with strategic goals and delivering a