Travel & Expense Lead: Compliance, Support & Training

University; Sydney; On-site; AUD 99,000 - 106,000; Full time

Benefits offered by this job

Financial benefits

Health & wellbeing support

Onsite childcare

Job summary

Western Sydney University is seeking a Travel and Expense Coordinator based at the Hawkesbury campus to oversee daily travel and expense operations, provide guidance on policies, and administer the corporate card program. The role reports to the Finance Services Team Leader and collaborates with travel agents and suppliers to ensure compliant, efficient service.

You will train staff, update procedures, monitor acquittals and risks, and contribute to continuous improvement across travel and

Qualifications

• A relevant tertiary qualification or equivalent travel and expense administration experience.
• Demonstrated supervisory experience, coordinating work and coaching staff.
• Experience managing suppliers, service delivery and performance issues.
• Strong governance, compliance and risk knowledge, interpreting policies.
• High-level customer service and relationship-management skills.

Responsibilities

• Oversee day-to-day travel and expense operations.
• Administer corporate credit card program and monitor acquittals.
• Ensure compliance and manage controls to avoid issues.
• Lead Travel and Expense Support team with coaching.
• Manage relationships with travel agents and contracted suppliers.
• Monitor SLAs and assist with travel risk and duty-of-care processes.
• Maintain user resources, deliver training and updates to policies.

Skills

Leadership

Supervisory experience

Customer service

Governance & risk

Communication

Education

Tertiary qualification in travel & expense administration

Tools

Expense systems

Job description

Western Sydney University is seeking a Travel and Expense Coordinator based at the Hawkesbury campus to oversee daily travel and expense operations, provide guidance on policies, and administer the corporate card program. The role reports to the Finance Services Team Leader and collaborates with travel agents and suppliers to ensure compliant, efficient service.

You will train staff, update procedures, monitor acquittals and risks, and contribute to continuous improvement across travel and