Trauma-Informed Intake & Admin Officer - Part-Time

Rsi Electrical; Sydney; Presencial; AUD 38.000 - 54.000; A tiempo parcial

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Descripción de la vacante

Uniting Counselling and Mediation in Campbelltown is seeking a compassionate Intake and Administration Officer for a part-time, 28-hour week contract. The role supports clients, families and individuals, balancing trauma-informed engagement with accurate administrative processes.

You will conduct intake interviews, manage referrals, and provide information about services and fees. A calm, organised approach with strong boundaries is essential.

Formación

• Certificate qualifications or above in social welfare / behavioural science.
• 1-3 years in a related role providing intake or administration support.
• Experience handling clients in distress or crisis with sensitivity.

Responsabilidades

• Conduct ~3 intake appointments per day (≈ 4 days a week) and perform case administration.
• Gather demographics, assess presenting issues, safety and risk factors.
• Create and manage client files, record case notes, coordinate appointments and communication.

Conocimientos

Intake interviews

Trauma-informed

Data entry

Confidentiality

Communication

Educación

Certificate in social welfare / behavioural science

Descripción del empleo

Uniting Counselling and Mediation in Campbelltown is seeking a compassionate Intake and Administration Officer for a part-time, 28-hour week contract. The role supports clients, families and individuals, balancing trauma-informed engagement with accurate administrative processes.

You will conduct intake interviews, manage referrals, and provide information about services and fees. A calm, organised approach with strong boundaries is essential.